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Digital Business

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Pega study reveals poor service can bring customers to the brink of tears

Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new research by Pegasystems.

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NEWS

Business leaders disagree over technology priorities

Cyber Security, Digital Transformation, AI and Cloud Computing all score similarly in terms of priority for IT leaders.

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NEWS

Digital dividend

Latest Citrix® research shows young workers can drive an extra £1.3 trillion in corporate profits if given support to adapt to new realities of work.

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NEWS

Daimler opts for Software AG IT management solution

The German auto maker is driving its digital transformation with the help of Software AG.

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NEWS

Transport and logistics employees stall without integrated technology

70% of global T&L leaders agree that reducing downtime of mobile devices in the field is a top business concern for their organisation.

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NEWS

Majority of UK businesses approaching transformation without a plan

The pandemic has accelerated digital transformation but lack of strategy is leading to barriers.

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InnovateHer releases annual impact report

Work to get girls in tech reaching over 692,000 people.

Advancing AI transformation: a roadmap for businesses and governments

The World Economic Forum launches a new Industries in the Intelligent Age report series that...

Covid causes a rush to the cloud

Virtana metrics reveal most applications migrated to the public cloud since March were simply...

HCL expands digital transformation partnership with ams Osram

Strategic IT services engagement accelerates post-merger innovation and growth.

Future IT roles to become more challenging

ManageEngine has published the results of its IT Service Management Future Readiness survey.

Pandemic increases IT downtime

Strategic influence of CIOs and CTOs within organisations is growing as companies race to shore up...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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