Digitalisation World

Flexible working key to employee retention?

Published in Digital Business

To attract and retain top talent, businesses must redefine what good employment looks like in this new era of work, NearForm research reveals.

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Research highlights evolution of the workplace

Published in Digital Business

The research also uncovered a gender divide with 70% of women reporting experiencing negative effects from remote work, versus only 30% of men.

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Governments and public sector organisations spend millions globally each year destroying data storage devices

Published in Digital Business Storage + Servers

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.

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Nexthink publishes Digital Employee Experience For Dummies

Published in Digital Business

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.

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Customer experience innovation set to undergo exponential growth

Published in Digital Business

Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.

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