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Technology Channel puts productivity and customer-centricity first

Agilitas Launches ‘CONNECT for Enhanced Experiences’ Report.

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Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this new era of work, NearForm research reveals.

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NEWS

Research highlights evolution of the workplace

The research also uncovered a gender divide with 70% of women reporting experiencing negative effects from remote work, versus only 30% of men.

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Governments and public sector organisations spend millions globally each year destroying data storage devices

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.

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NEWS

Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.

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NEWS

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.

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British boardrooms most tech-savvy in Europe

Hiring is heating up to boost AI skills at board level.

High potential for digitalisation of logistics

Companies see great opportunities for digital transformation in logistics, but many are still in...

Wipro extends relationship with the John Lewis Partnership

Wipro will modernise their IT landscape as a foundation for wider business transformation.

Wipro launches Global Channel Partner Program

Program will help accelerate global partnerships and provide new growth opportunities.

AI-driven data: preparing for a zero-trust future

Gartner report finds that, by 2028, as AI data proliferates, organisations will shift to a...

Mental Health Awareness Week during unusual circumstances

Caring for mental health should always be a priority, but the stark reality of the continually...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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