Digitalisation World

Rising customer expectations makes “exceptional” the new service baseline

Published in AI Digital Business IT Management + Service

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

NEWS

Orbus Software and Lucid Software partner

Published in Digital Business

Combining iServer365 and visual diagramming enables faster data-driven decision making.

NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

Published in Data Analytics Digital Business

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

Published in AI Digital Business IT Management + Service

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

NEWS

Majority of IT professionals investing just 20% of their budget in IT management

Published in Digital Business IT Management + Service

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

NEWS

Customer behaviour is at centre of digital strategy

Published in Digital Business

Exclusive data reveals digital strategy focus for the next 12 months for leading brands.

AI top of the agenda

A whopping 80 percent of enterprises are investing today in AI, but one in three business...

AI, automation, and web scraping set to disrupt the digital world in 2025

Oxylabs experts predict AI-driven web scraping, multi-agent systems, and evolving regulations will...

Lenovo ushers in new era of edge automation at scale

Lenovo enables mass deployment of ThinkEdge solutions with new remote automation and management...

Fujitsu updates group environmental plan

Fujitsu has updated its greenhouse gas reduction targets as efforts towards decarbonization gain...

How green is your IT estate? Businesses increasingly choosing refurbished devices when upgrading IT

Increase in sustainable management of IT estates driven by refurbished devices and recycling...

F5 launches AI security leaderboards for model risk assessment

F5 Labs introduces advanced threat intelligence resources, aiming to help enterprises assess AI...

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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