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Technology Channel puts productivity and customer-centricity first

Agilitas Launches ‘CONNECT for Enhanced Experiences’ Report.

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Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this new era of work, NearForm research reveals.

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NEWS

Research highlights evolution of the workplace

The research also uncovered a gender divide with 70% of women reporting experiencing negative effects from remote work, versus only 30% of men.

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Governments and public sector organisations spend millions globally each year destroying data storage devices

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.

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NEWS

Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.

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NEWS

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.

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Embedded AI: Beyond pilot phases

Trust in autonomous AI is rising, yet widespread adoption lags with UK leading in maturity.

Claranet allows Sift to keep pace with technological advancements

The result - better customer service.

Edgegap, CIN and Colt bring edge game server to London

The installation in the City of London’s first game server deployment was Hiber’s web-based...

Infosys and Formula E strike new partnership

This multi-year technology association will provide in-race insights, fan engagement, and...

Distributed workforce growth is redefining global business

SOTI warns of need to better manage rapid expansion of devices or risk losing out on efficiency and...

Magnificent seven required to increase business efficiency

Business efficiency increases by two thirds when technology is implemented with a supporting...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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