Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...

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Volta announces C4L PoP

C4L chooses Volta to expand their private fibre-optic 1-100Gb coreTX network in Central London.

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LDeX Group makes plans to enhance connectivity offering with the addition of a LINX virtual PoP

LDeX Group plans to enhance its connectivity offering with the addition of a virtual PoP from the London Internet Exchange (LINX). LINX intends to build a transmission point of presence at the group's London based LDeX1 datacentre facility which will be connected back to a LINX edge switch at Interxion.

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EkkoSense analysis indicates that organizations are missing an opportunity to cut their data center...
Conexus Law, the specialist advisory firm that provides legal and commercial advice to clients who...
Latest BCS Report lands with unique insight from over 3,000 industry players.
MyMeds&Me, a leading Software as a Service (SaaS) provider of adverse event and product...
Schneider Electric has unveiled a new framework to help companies understand the full environmental...
Siemens, Cadolto and Legrand introduce new modular data centre.
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Australian fish farm undergoes IT upgrade by investing in edge infrastructure

Australian fism farming company Tassal looked at harnessing IT to make its business of growing salmon more sustainable and cost-effective. It invested in an integrated IT solution powered by Vertiv and Dell EMC for its business in Tasmania.

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