FICO transforms IT service delivery

FICO has selected ServiceNow software-as-a-service to improve its IT operational processes and deliver self-service capabilities to better support its external customers worldwide.

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Fujitsu declares ‘comprehensive, global, trusted’ Cloud strategy

Fujitsu delivers the choice and integration support services that organisations need to keep pace with change, innovate their businesses and navigate cloud complexity. Leveraging its ICT heritage and international presence, Fujitsu declares a global strategy and strengthens every aspect of its end-to-end portfolio of services and solutions for cloud. The company also introduces the concept of Cloud Integration, new offerings, and harmonised naming conventions.

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SLA im Cloud Computing - Prozess statt Technik: Cloud Computing braucht andere SLA von Diethelm Siebuhr, ist Geschäftsführer Central Europe bei Easynet Global Services in Hamburg

Das Cloud Computing macht eine neue Konzeption der Service Level Agreements (SLA) notwendig: Nicht mehr technische Komponenten werden beschrieben, sondern Geschäftsprozesse. Die technische Realisierung bleibt dem Service Provider überlassen. Dieses Verfahren erfordert nicht nur eine sehr enge Zusammenarbeit von Auftraggeber und Provider, sondern auch einen flexibleren Umgang mit dynamischen Anforderungen

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Whitepaper von Interxion zeigt IT-Anforderungen und Lösungen in der  mobilen Community auf - Geschäftstreiber, Hosting-Strategien und Herausforderungen an Konnektivität für mobile Business Services

INTERXION HOLDING NV, ein führender europäischer Anbieter von Carrier- und Cloud-neutralen Rechenzentrumsdienstleistungen für Colocation, hat heute das Whitepaper „IT-Herausforderungen in der Mobilen Community“ veröffentlicht. Es beschreibt die IT-Herausforderungen bei der Bereitstellung mobiler Services in Echtzeit sowie die Strategien, um diese zu bewältigen

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Screendragon selects Internap

SaaS marketing company Screendragon is using Internap’s bare-metal servers and managed hosting services – backed by route-optimised Performance IP™ connectivity – to support the growth of clients’ multi-channel digital marketing campaigns. With its worldwide client base increasingly relying on a broader range of online communications strategies, including social media, Screendragon needed flexible, on-demand hosting services on a global scale to support the growing...

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How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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