Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Qbilon increases observability to help IT teams identify potential issues before they arise.
Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
The deal will enable the DFB to use the speed and power of Exasol’s database to supercharge its...
Talend to power enhanced customer marketing and insight.
With Databricks Ingest and new partner integrations, data teams can easily populate lakehouses,...
Cloudera has launched the Cloudera Data Platform (CDP). CDP is an integrated data platform that is...
Latest Video

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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