Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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One in four organisations are hindered by unexpected complications with cloud migrations.
Global health crisis accelerates need, company responds.
The vast majority (92%) of debt and equity investors surveyed expect the overall value of...
IBM and Red Hat to provide open approach to cloud, featuring unprecedented security and portability...
Global technology provider Arrow Electronics has announced the launch of its new Arrow Cloud...
Proact has signed a contract to provide IT Infrastructure hosting for the Swedish Agency for...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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