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Data published in Dimension Data’s annual Network Barometer Report* reveals that remote monitoring and automated management reduce the time to troubleshoot faulty networking devices by a massive 75 percent. Consequently, it takes 32 percent less time to repair such devices than those not managed in this way. Furthermore, this year’s research again shows a strong correlation between the failures caused by devices and their lifecycle stage.
Read MoreHP Helion CloudSystem 9.0 expands support for multiple hypervisors and clouds to give enterprises and service providers maximum flexibility.
Read MoreOtto Berkes has been named chief technology officer of CA Technologies, effective 15 June, 2015. Berkes will be based in New York City and report directly to Chief Executive Officer Mike Gregoire.
Read MoreAcquisition focuses on high-growth data centre and Internet of Things sectors
Read MoreIT infrastructure provider Softcat has secured a bid for all 11 Lots within the new Technology Services Framework (RM1058) allowing it to provide a wide range of specialist IT services, including network management, content security, desktop support and disaster recovery, for its growing public sector customer base over the next four years.
Read MoreHigh switching costs reduce customer churn and render into stable revenue and market viable for investment .
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Solve London - How Great Support Matters in a SaaS World.
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