Computacenter enriches IT support experience and increases staff productivity with Next Generation Service Desk

As part of its digitisation strategy, Computacenter needed to rethink its approach to delivering IT support services to both its employees and customers. The new approach would need to deliver an exceptional user experience and bring popular consumer features, such as online chat, to a corporate service desk environment. Although users had the option of engaging via email, the majority of interactions were still by telephone.

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Alert Logic joins New AWS Marketplace Consulting Partner Program

Alert Logic is participating in the new AWS Marketplace Consulting Partner program from Amazon Web Services (AWS).

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TIBCO expands offerings on AWS Marketplace

TIBCO Software has announced continued growth and success in providing its analytics software solutions to customers around the world using Amazon Web Services™ (AWS™). TIBCO has utilised the operational efficiency of AWS and its broad platform of cloud services to deliver leading business intelligence and infrastructure solutions to business audiences looking for instant analytics solutions, as well as technical users who want to build and construct their own cloud services using...

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Zayo introduces Cloud Infrastructure Services

Company expands on success of bandwidth and colocation infrastructure and debuts post-Latisys integrated cloud services portfolio.

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Redcentric launches mobile managed service for Samsung and BES12 users

Redcentric, a leading cloud service provider and mobile virtual network operator (MVNO), announces the launch of its managed service that will help customers improve the management and security of mobile devices across all platforms – from iOS, Android, Windows Phone, Samsung SDS and BlackBerry.

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Kyndryl and Microsoft create a data pipe to connect mainframe data with the Microsoft Power...
Leading independent data centre and cloud services provider Proact was awarded Partner of the Year...
espite federal government initiatives to encourage cloud adoption, the number of public sector...
asks Len Padilla, VP Product Strategy, NTT Europe.
There is a shift taking place in the way customers purchase their IT solutions, and it’s no...
FireMon has released its 2020 State of Hybrid Cloud Security Report, the annual benchmark of the...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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