Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Traverse 'tweaks'

Powerful new features, efficient workflow designs and seamless integration with the industry’s...

Castleton puts service management at the heart of the business

ITSM deployment handles 3,000 calls per month for public sector Managed Services Provider.

Hamilton Health Sciences selects Axios as ITSM partner

Hamilton Health Sciences (HHS), the only hospital system in Ontario, Canada, providing specialty...

Riverbed to acquire Aternity

Acquisition expands Riverbed’s SteelCentral offerings, providing the industry’s best and...

Pulse Secure Virtual ADC extends application availability and protection to the Google Cloud Platform

Helping to defend mission critical applications from advanced persistent threats.

Security enhancements

Atera, developer of the cloud-based IT automation platform that combines Remote Monitoring and...

Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

Read more

Apps + DevOps

Latest Video