Sunday, 16th June 2019

Voiceworks opts for a new data management and backup solution

Data management and backup environment from Proact bring greater efficiency and simple management to Voiceworks.

Voiceworks was looking for a new data management and backup solution due to an increase in (customer) data, following the expansion of its portfolio of services. By entrusting its data management and backup of specific applications to a specialist company, Voiceworks can continue to focus on its core business, i.e. design, development and delivery of innovative communications solutions to its resellers.
A key requirement was that the solution had to be easy to integrate into different environments, storage and other platforms, and applications from various producers without needing any additional scripts or adaptations.
In addition the complete solution needed to be supported and possibly managed by an experienced partner. This would enable the ICT staff at Voiceworks to transfer their time and effort to directly supporting applications and projects that benefit the core business.
Bas Roos, Technical Operations Manager says, ‘In our search for an enterprise data management and backup solution that could efficiently secure our data, we found the data center and IT infrastructure partner Proact. We are very impressed by the high degree of knowledge and service at Proact, especially because we have access to Dutch-speaking experts for both advice and support.”
The company has chosen a data management solution from Commvault Simpana that can handle several locations, in combination with a Proact backup appliance. The complete solution is complemented by Proact Premium 24x7 local support, and Professional Services handling implementation.
This enterprise data management solution increases the reliability of backup, and data for all (open source) environments can be secured from just one GUI without requiring additional scripts or applications. This creates a direct increase in efficiency and simple management.
With this data management solution Voiceworks can also use modules such as archiving and enterprise search if the business requires and is ready to implement this in its organization.
Lucas den Os, Managing Director of Proact in the Netherlands, says, ‘Proact is one of the few CASP (Commvault Authorized Support Partner) partners in Europe that can provide its own support for the Commvault platform. By combining this with other products and services so that our client can grow gradually depending on their business needs we can offer a single point of contact for our clients. We are looking forward to cooperating with Voiceworks and hope to continue to advise them on their journey from backup to full data management from a single GUI.’
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