NEWS

Customers want humans, not robots

New research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots.

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NEWS

Ai doesn't need to be taxing

Rainbird, the award-winning AI-powered automated decision-making platform, has been deployed by global accounting firm Grant Thornton to automate the assessment of Research & Development (R&D) tax claims to HMRC.

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NEWS

AI is street-wise

Leading fashion streetwear and sportswear retailer, Footasylum PLC (‘Footasylum’), has seen a 28 percent increase in email revenue from hyper-personalised marketing communications as a result of working with artificial intelligence (AI) company, Peak.

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NEWS

Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer satisfaction – and prepare for upcoming virtual reality projects.

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NEWS

Nordex Group adopts IoT to manage clean-energy wind farms

Software AG's Cumulocity IoT has been selected by The Nordex Group, a global manufacturer of innovative onshore wind turbines. The Nordex Group manages clean-energy wind farms based on sensor data. Headquartered in Hamburg, Germany, the company plans to connect and monitor its 6,800 existing wind turbines, using Cumulocity IoT as a platform for digitising their wind farms.

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NEWS

Blockchain in the cloud

HUAWEI CLOUD officially launched its Blockchain Service (BCS) for global use on November 15, 2018, after launching it for commercial use in China on October 10th this year.

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Corresponding 2024 Summer Release free webinar offers in-depth Insights and Interaction Summary...
Employees from organisations with high-quality DEX report over 75% less downtime and are 30% less...
Digital Workforce Roboshore provides customers with pay-per-use Digital Workers building on the...
New GE-owned, independently run entity will be established to expand company’s leadership in IIoT...
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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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