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OVH expands AI-powered cloud services

With $77.6 billion in investments planned through 2022, spending on artificial intelligence and cognitive systems will continue to grow strongly, according to IDC. These investments will mainly benefit the software industry, in particular the development of conversational applications, machine learning and deep learning solutions. To respond to these new uses, OVH has put together a complete range of solutions to support its customers in their various artificial intelligence projects.

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Capgemini launches ‘Perform AI’

A new portfolio of solutions to help organizations fuel innovation and deliver real business outcomes using Artificial Intelligence.

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Consumers becoming increasingly comfortable with human-mimicking robots in customer service

As Google Duplex inches closer to becoming a reality, new research by Aspect Software has revealed that over half of consumers (52 per cent) would be comfortable communicating with a customer service robot that closely mimics human behaviour over the phone. While this indicates a growing acceptance of customer service technology that is increasingly human-like, there also remain a number of concerns about the impact this will have on the role of human agents.

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AI to assist employees' productivity by 2021

Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many organisations. Gartner, Inc. predicts that, by 2021, 70 per cent of organisations will assist their employees’ productivity by integrating AI in the workplace. This development will prompt 10 per cent of organisations to add a digital harassment policy to workplace regulation.

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AI momentum continues to grow

The number of organisations implementing artificial intelligence (AI) grew 270 per cent in the past four years and tripled in the past year, according to the Gartner, Inc. 2019 CIO Survey. Results showed that organisations across all industries use AI in a variety of applications, but struggle with acute talent shortages.

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Staffordshire University creates future blueprint for student success using artificial intelligence

Staffordshire University has teamed up with leading Cloud Services Provider, ANS Group to become the first University in the UK to deploy an AI-driven coach and support assistant via intelligent Chatbot technology.

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Tech bosses trust humans more than machines

A new YouGov study into the use of artificial intelligence in the workplace has revealed that 58%...

Conversational Banking with Amelia, the most human AI

1Bank reinvents customer service for financial institutions by providing an intelligent, cognitive,...

Expectations soar for autonomous planes

Seventy percent of consumers say they are ready to fly in autonomous aircraft in their lifetime...

AI and machine learning drive a skills revolution

An explosion in the growth of technologies such as AI and machine learning is transforming the...

IEEE highlights importance of AI, ML, 5G and IoT

Chief information officers and chief technology officers surveyed on 2021 opportunities, challenges...

AI assists fibre rollout

Tata Consultancy Services has expanded its strategic partnership with VodafoneZiggo B.V....
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A Global Conversation on Artificial Intelligence

Ethics and AI: can we have both?

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