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Technologists hold the key to customer loyalty

For many years, ownership of customer loyalty within an organization has traditionally sat with marketing, customer services and, more recently, customer experience departments. By AppDynamics EMEAR CTO, James Harvey

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Technologists now hold the key to customer loyalty

By AppDynamics EMEAR CTO, James Harvey,

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2022: The Year AI Takes Center Stage

  • Published in AI

By Prith Banerjee, CTO at Ansys.

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IoT – the driver behind the transformation of private networks

  • Published in AI

Catherine Gull, Head of Private Network Sales at Cellnex UK, explains why enterprises should look to private networks to unlock digital transformation in the workplace, facilitating the fourth industrial revolution and opening up a world of new possibilities in a fast-moving digital era.

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SUSTAINABILITY FOCUS 25

Bridging the Gap between Sustainability and CX By Jay Patel VP & GM, Webex CPaaS

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SUSTAINABILITY FOCUS 23

How the tech industry can play its part in reducing carbon emissions Corporate social responsibility is now a business imperative and should be leading the business agenda. Technology companies need to demonstrate that they are taking sustainability and a reduction of their impact on the environment seriously. It’s a huge subject and more and more we are seeing customers demanding to know what we are doing. By Scott Dodds, CEO, Ultima Business Solutions

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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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