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Videos

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Interview with Panduit at DCE Stockholm

Data Centre Expo 2026

Rising customer expectations & the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

News

Tricentis and SAP unveil AI-powered testing solutions for enhanced quality assurance

Tricentis introduces AI-driven test case generation for SAP environments, enhancing quality assurance with reduced effort and costs.

Advancing autonomous networking: an in-depth look at Forward Predict

Forward's new capability, Forward Predict, transforms network management by forecasting change impacts using a digital twin model.

Strengthening AI security: SailPoint's integration with Claude Compliance API

SailPoint strengthens AI security with its integration of the Claude Compliance API, enhancing governance and visibility across AI platforms.

Enhanced security and compliance partnership: A&O Corsaire and e2e-assure join forces

A&O Corsaire and e2e-assure partner to streamline compliance for UK businesses, focussing on seamlessly integrated security and vulnerability management.

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