NEWS
National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more...

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NEWS
Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

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NEWS
Why intelligent automation can provide a lifeline for cancer care

By Karen Gorman, Account Director - Healthcare, SS&C Blue Prism.

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NEWS
The role of the cloud in digital transformation initiatives

By Suhaib Zaheer, SVP, Managed Hosting at DigitalOcean & GM, Cloudways.

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NEWS
Weaving an even better web

Raymond Xiao, Head of International Web3 Solutions, Alibaba Cloud Intelligence, reflects on Web3,...

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NEWS
Ensuring future resilience by maximising technology investments

By Chris Norton, Managing Director, InterSystems UKI.

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NEWS
Building smart cities that will think for themselves

By Anthony Sayers, Edge IOT/IIOT Ambassador, EMEA Edge Computing, Lenovo.

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NEWS
Harnessing IT to power AI and GPT

By Ajoy Kumar, cloud architect at BMC.

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Videos

John Shultz, Chief Product Officer, AI and Learning Officer for Salute, discusses the company’s collaboration with Ecolab, enabling customers to protect their AI investments by reducing complexity and...
Shahar Belkin, Chief Evangelist at ZutaCore, explains how the company’s OmniTherm™ cold plate enables waterless two-phase cooling for manufacturers building servers with the NVIDIA RTX PRO 6000 Blackwell...
Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...

News

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.
The Startup Moldova Summit 2026 highlighted developments within the country’s startup ecosystem, bringing together international partners, investors, and technology leaders from across the European startup...
Digital Realty has opened its first data center in Barcelona, BCN1, located in the Sant Adrià de Besòs innovation area.
Public sector leaders globally are evaluating agentic AI for autonomous task completion as workforce pressures and data governance requirements shape adoption strategies.