NEWS
National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more...

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NEWS
Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

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NEWS
Why intelligent automation can provide a lifeline for cancer care

By Karen Gorman, Account Director - Healthcare, SS&C Blue Prism.

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NEWS
The role of the cloud in digital transformation initiatives

By Suhaib Zaheer, SVP, Managed Hosting at DigitalOcean & GM, Cloudways.

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NEWS
Weaving an even better web

Raymond Xiao, Head of International Web3 Solutions, Alibaba Cloud Intelligence, reflects on Web3,...

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NEWS
Ensuring future resilience by maximising technology investments

By Chris Norton, Managing Director, InterSystems UKI.

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NEWS
Building smart cities that will think for themselves

By Anthony Sayers, Edge IOT/IIOT Ambassador, EMEA Edge Computing, Lenovo.

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NEWS
Harnessing IT to power AI and GPT

By Ajoy Kumar, cloud architect at BMC.

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Videos

Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...
Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

News

Boomi plans to acquire Lunar.dev, aiming to expand capabilities in AI governance and improve control over enterprise AI interactions and connectivity.
By integrating the Alteryx One platform, the Marine Conservation Society has enhanced its data processing, driving meaningful environmental initiatives.
The latest GTIA report reveals AI's dominant role in the future of IT service provision across the UK and Ireland.
Sophos' latest report highlights the escalating identity security challenges, with high breach rates and costly recoveries.