NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes, speed to market and productivity and this is especially the case the in the retail sector. By Andrew Pellegrino, Director of Intelligent Automation at DataRobot.

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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NEWS
Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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NEWS
How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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NEWS
To embrace automation, businesses must build trust in technology

Automation is disrupting the very nature of how humans work. AI, cloud computing, bots, robots,...

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NEWS
To Succeed, Enterprise Cybersecurity Needs IoT Scale

By Nigel Thompson, VP Product Marketing at BlackBerry.

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NEWS
Adaptive computing platforms deliver efficient AI acceleration

AI has begun to change many facets of our lives, creating tremendous societal advancements. From...

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Videos

Paul Christensen, Macquarie Data Centres General Manager, discusses the company’s 47MW IC3 Super West Sydney AI data centre, in the context of its plans to build out some 200MW of AI and cloud capacity in...
Phil Cullerton, VP Services EMEA at Vertiv, explains why services will define the future of the data centre. The future of the data centre is not just about who builds fastest, it is about who operates best....
Data Centre World 2026
Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry....

News

The National Geographic Society is collaborating with AWS to digitise and centralise its media archives, enhancing preservation and storytelling capabilities.
Despite security concerns, organisations are advancing with AI deployment, underscoring governance gaps and highlighting rising risks.
The Keepit Annual Data Report 2026 highlights shifts in data recovery practices as companies rely more on SaaS platforms.
Canals has launched AI tools designed to support processes across wholesale distribution, including sales, customer service, and accounting.