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Now more than ever, digital transformation (DX) has become a strategic priority for every organisation. By Ash Finnegan, digital transformation officer, Conga.
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Automation is disrupting the very nature of how humans work. AI, cloud computing, bots, robots, cybersecurity and real-time data appear in headlines every day and have built a dual reputation as both a villain and a saviour; they disrupt industries, eliminate jobs and – yet – are also responsible for creating tremendous value. By Sherif Choudhry, Managing Director, BCG Platinion.
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AI has begun to change many facets of our lives, creating tremendous societal advancements. From self-driving automobiles to AI-assisted medical diagnosis, we are at the beginning of a truly transformative era. By Greg Martin, Director, Strategic Marketing, Xilinx, Inc.
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For many people, Jimi Hendrix is considered the best guitarist in the world. His ambidexterity undoubtedly played a big role in his success. By Carsten Rust, Senior Director Digital Transformation EMEA, Pegasystems.
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In this new wave of cloud adoption, we are witnessing a rapid increase in multi-cloud models as a growing number of enterprises seek more choice for their data and workloads. No single cloud model can fit the diverse requirements and workloads across different business offerings. By Michel Robert, CEO of Epsilon.
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AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can help contact centres deliver a consistently high level of customer experience (CX) and ease internal contact centre pain points in a post-COVID world.
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Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.
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Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier, Director of AI Strategy, Dataiku.
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By Ash Finnegan, digital transformation officer, Conga.
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By Neil Murphy, Global VP at ABBYY.
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Software application development is a profitable and high-growth industry, with the UK market estimated to reach a value of £32.8bn this year. To compete effectively and remain relevant, organisations have focused on making sure the entire lifecycle, from concept to release, is as short and efficient as possible. By Mike O’Rourke, Chief R&D Officer, Digital.ai
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By Patrick Murray, Head of Data at Razor.
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For organisations to undergo successful digital transformation, a change in cultural mindset among leadership is crucial. By Carsten Rust, Digital Transformation Director EMEA, Pegasystems.
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Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.
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