NEWS
How and when to adopt AI – a digital maturity model
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Now more than ever, digital transformation (DX) has become a strategic priority for every organisation. By Ash Finnegan, digital transformation officer, Conga.

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To embrace automation, businesses must build trust in technology
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Automation is disrupting the very nature of how humans work. AI, cloud computing, bots, robots, cybersecurity and real-time data appear in headlines every day and have built a dual reputation as both a villain and a saviour; they disrupt industries, eliminate jobs and – yet – are also responsible for creating tremendous value. By Sherif Choudhry, Managing Director, BCG Platinion.

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NEWS
Adaptive computing platforms deliver efficient AI acceleration

AI has begun to change many facets of our lives, creating tremendous societal advancements. From self-driving automobiles to AI-assisted medical diagnosis, we are at the beginning of a truly transformative era. By Greg Martin, Director, Strategic Marketing, Xilinx, Inc.

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To realise transformation requires a cultural change
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For many people, Jimi Hendrix is considered the best guitarist in the world. His ambidexterity undoubtedly played a big role in his success. By Carsten Rust, Senior Director Digital Transformation EMEA, Pegasystems.

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NEWS
Enterprise multi-cloud: what needs to change in 2021

In this new wave of cloud adoption, we are witnessing a rapid increase in multi-cloud models as a growing number of enterprises seek more choice for their data and workloads. No single cloud model can fit the diverse requirements and workloads across different business offerings. By Michel Robert, CEO of Epsilon.

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NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can help contact centres deliver a consistently high level of customer experience (CX) and ease internal contact centre pain points in a post-COVID world.

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier, Director of AI Strategy, Dataiku.

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
Using a Value Stream approach to go beyond DevOps and Agile

Software application development is a profitable and high-growth industry, with the UK market estimated to reach a value of £32.8bn this year. To compete effectively and remain relevant, organisations have focused on making sure the entire lifecycle, from concept to release, is as short and efficient as possible. By Mike O’Rourke, Chief R&D Officer, Digital.ai

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NEWS
Transformation requires a cultural change

For organisations to undergo successful digital transformation, a change in cultural mindset among leadership is crucial. By Carsten Rust, Digital Transformation Director EMEA, Pegasystems.

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Three strategies to create a customer centric culture and build a loyal customer base

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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Videos

Ken Hall, Data Center Solutions Architect at Commscope, provides some fascinating insights into the world of networks and connectivity, with wireless infrastructure, fueled in part by the advent of 5G, predicted to grow in importance as end users demand a secure, ‘seamless’ work experience, no matter where, when or how.
Richard Clifford, Head of Innovation at Keysource, talks through some of the company’s recent customer success stories, its new cybersecurity focus, and goes on to provide some great insights into the data centre sustainability debate – with Scope 3 emissions and supply chain collaboration a major focus, alongside hybrid cooling and the edge. Richard also suggests that it might be time to move beyond the PUE metric as a measure of data centre energy efficiency.
Mark Jow, EMEA Vice President - Sales Engineering, Commvault, talks through the success of the company’s Metallic Software-as-a-Service Backup offering, a year on from the European launch, as well detailing the AWS availability of Commvault Backup & Recovery, and providing some great insight into a recent customer win at Syncreon.
Craig Stewart, Chief Technology Officer at SnapLogic, provides some fascinating insights as to how a combination of data and AI and Machine Learning is already providing major benefits across all industry sectors, not least in helping organisations to address major sustainability challenges; and also in allowing many businesses to capitalise on the IoT opportunity. In summary, Craig believes that few, if any, companies can afford to ignore the advantages of increased data literacy.

News

BT and Rackspace Technology have formed a partnership agreement to transform BT’s multinational customers’ cloud services.
Comprehensive update provides best-in-class SIEM and SOAR integration within one unified security operations platform for accelerated detection, investigation, and response.
VMware has formed an agreement with BT, a leading global communications services provider, to offer multinational customers more choice and flexibility in how they embrace a cloud-first approach to networking, security, and edge computing.
Budget issues, lack of flexibility, and unmet expectations cited as top causes of digital transformation failure.