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Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...

JLL makes high-profile KPMG hire to head up its EMEA Data Centre business

New appointment to drive continued growth across the region, as JLL positions itself to take advantage of pivotal moment, shaped by surging demand and a fundamental geographical rebalancing.

Zero disruption for digital employees?

New AI-driven Aternity innovations help enterprises prevent disruption, protect employee productivity, and advance autonomous IT operations.

BCS Consultancy expands into Southern Europe

BCS Consultancy (BCS) has strengthened its presence in Southern Europe with two senior appointments and a major data centre project win in Barcelona, marking a significant step in its European growth strategy.

Expert Opinions

When delivery volumes shrink and prices climb: What data center projects need now

By Oskar Lampe, Regional Director, BCS Consultancy.

Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

Benefitting from AI-Enabled Mitigation of WAN Latency

By David Trossell, CEO and CTO of Bridgeworks

High Bandwidth Flash: A New Memory for AI Data Centers and Edge Computing

By Alper Ilkbahar, CTO at Sandisk.

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