News

Long-standing partnership enables Blackcircles to consolidate CX technology and transform contact centre efficiency.
Databricks is set to invest over $850 million in the UK to expand their AI and data ambitions, quadrupling their London footprint.
Fear of vendor lock-in is a top factor for moving to open source, up 68% this year compared to last year’s report.
Mphasis and Flagstar Bank have completed a collaboration focused on upgrading the bank’s technology infrastructure, including data centre consolidation and platform modernisation, with the aim of improving...

Expert Opinions

By Brett Candon, VP International, Dropzone AI.
Neal Griffiths, Chief Experience Officer at Matrix Booking explores how human-centred design, underpinned by evidence and empathy, is redefining how organisations create flexible, inclusive and high-performing...
By Dan Bridges, Technical Director, Dropzone AI.