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From billing to business insights

Ben Rogers, Sales Manager, CloudBilling, explains the ways in which the company helps MSPs to overcome multiple billing challenges by providing automation, standardisation and reducing complexity. CloudBilling also offers significant added value with continuously developing business intelligence and data analytics services. MSPs attending our forthcoming flagship, London Managed Services Summit will have a chance to discuss their own billing challenges and requirements with CloudBilling in person.

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The opportunity of cyber risk management

Gartner’s leading cybersecurity analysts, Michael Kranawetter and Jie Zhang, discuss the findings of two recent research reports – the Hype Cycle for Cyber-Risk Management, 2024 and the Hype Cycle for Security Operations, 2024. They share brilliant insights into some of the key topics and trends highlighted, including AI in cyber risk management, SaaS security posture management, Continuous Threat Exposure Management (CTEM), data security governance and Cybersecurity Program Performance Management (CPPM). Gie and Michael also discuss the increasing importance of aligning cybersecurity strategies with business objectives.

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Standing out from the crowd(ed channel)

Carl Berry, Channel Director NW EMEA, at cloud and app security company, F5, to discuss why partner strategies need to evolve in the face of the increasingly competitive market. Carl also comments on where he believes the opportunities lie for the channel ecosystem to diversify and stand out from competitors, with being channel-first, staying laser focused and understanding and addressing customer pain points put forward as key objectives – and shares a couple of partner examples, explaining how F5 is working with both Computacenter and Bluefort Security.

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SonicWall's cybersecurity strategy - made for MS(S)Ps

Michael Crean, Senior Vice President Managed Security Services and Spencer Starkey, Executive VP of Sales and Head of EMEA Channels, both at SonicWall, provide a comprehensive update on the company’s Channel strategy - reporting on the recent Elevate events, some company acquisitions and channel initiatives, the launch of the SonicPlatform, as well as discussing the findings of several cybersecurity research reports. The overwhelming message seems to be that end users are looking for help when it comes to building and optimising their cybersecurity strategies, providing a great business opportunity for both MSPs and specialist MSSPs.

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Programme enhancements signals Veracode’s channel commitment

Chris Peterson, Vice President of Global Channels at Veracode, explains how the enhancements to Veracode’s Velocity Partner and Partner Technical Certification Programmes are a direct result of partner feedback and tailored to meet their varying levels of engagement, investment and needs. The clarity and simplicity of the programme will allow Veracode’s customers to focus more on delivering value and less on navigating complexities, as well as driving advancements in application risk management.

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AI-First approach provides innovation success

Steve Young, UK SVP and MD, Dell Technologies, explains how can businesses can navigate the high upfront cost of AI while aiming for cost-saving and efficiencies, the importance of adopting an 'AI-first' approach to investment and how to go about devising and implementing an organisation-wide AI strategy that balances upfront costs versus anticipated benefits.

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Silicon photonics promises efficiency and sustainability in the data centre

Thomas Barber, Vice President, Communications Infrastructure and Datacenter at GlobalFoundries, explains how the adoption of silicon photonics in data centres enables ultra-fast data transmission between GPUs at double the speed, enhancing the efficiency and performance of communication systems to meet today’s demand for generative AI, while also providing a more sustainable method of data processing. Thomas also discusses other power management solutions that can save up to 10% of data centrepower consumption, and the promise of RF GaN technology for future communication needs.

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Oxford Ionics’ breakthrough promises ‘useful’ quantum computing within three years

Dr Chris Ballance, co-founder and CEO of Oxford Ionics, explains how the company has developed and proven the building blocks of a high-performance, scalable quantum computer, and has also demonstrated that its quantum chips can be produced at scale in a standard semiconductor factory. Chris says that its chip provides over twice the performance of previous world records - achieved without using error correction – detailing why he believes that useful quantum computers are now within touching distance.

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AI regulation - a delicate balancing act?

Ivana Bartoletti, Global Chief Privacy and AI Governance Officer at Wipro, also a Council of Europe adviser on AI and human rights, provides some fascinating insights into the EU AI Act, the UK’s upcoming AI Bill, as well as relevant US legislation, in terms of how much AI regulation is actually based on existing laws around privacy and non-discrimination and also about achieving the balance between AI innovation and AI ethics. Ultimately, AI is set to make a major, positive contribution to our quality of life, so long as AI-driven challenges, such as misinformation and bias, can be kept under control.

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Community Shield empowers MSPs

Dor Eisner, CEO and Co-Founder of Guardz. Discusses the launch of the company’s new, free Community Shield plan for MSPs. The offering is designed to help MSPs secure and insure their internal operations, offering automated detection and response across identities, emails, devices, and data. The Community Shield plan features a unified security platform that eliminates the need for multiple vendors, offering both ease of use and comprehensive protection. Advanced automation and AI streamline security operations, while the Guardz Growth Hub provides tools and resources to help MSPs confidently grow their businesses.

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Rapid edge expansion puts pressure on power infrastructure

Daniel Thorpe, Associate Director of Data Centre Research at JLL, explains the reasons behind the edge data centre market’s predicted doubling by 2026 – with data regulation, low latency demand and IoT growth the main drivers. Daniel also discusses the urgent need for the renewal of aging power infrastructure across Europe, and elsewhere, currently ill-equipped to handle the increased demand for both electrification and the digital infrastructure boom of which edge applications (many driven by AI) are a significant part.

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SMB MSPs - specialisation sales and marketing strategies to help grow the business

Alkesh Soneji, Director - Sales & Marketing, Infrassist, discusses the problems facing SMB MSPs as they are often too busy ‘keeping the lights on’ to be able to devote enough time an effort into growing their businesses. Alkesh offers some excellent advice as to the ways in which these MSPs can overcome this challenge, with industry and/or technology specialisation seen as a great strategy to win new customers relatively easily. He also emphasises the importance of working with digital marketing experts to provide their specialist knowledge along this growth journey.

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News

Verne has appointed Sam Wicks as Head of Design and Product Development, further expanding the senior leadership team of the company. Based in London, Wicks will lead the strategic design and execution of...
Forcepoint has launched Forcepoint Data Security Cloud, a complete, AI-powered data security platform uniting visibility and control of data everywhere it’s created, stored or moved.
Transforming the digital employee experience with AI-powered insights and seamless IT management.
New research from Ventrica shows that UK companies can’t afford to replace humans with AI in customer service enquiries, with an emotive experience unlocking repeat purchasing and more revenue.

Expert Opinions

By Matthew Ekholm, Digital Product Passport and Circularity Specialist at Protokol.
By Dirk Alshuth, Cloud Evangelist at emma – the cloud management platform.
By Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UK&I.