NEWS
Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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News

Cybit's latest report outlines major challenges for UK firms in technology, highlighting vulnerabilities despite rising digital investments.
TELUS and RingCentral integrate AI features into Business Connect to support business communications and customer interactions.
ServiceNow integrates Anthropic’s Claude model into its AI platform to support productivity and workflow automation across healthcare and other industries.
Riello UPS has introduced the M2X, a modular protection solution for smaller data centres, aimed at supporting reliability and operational efficiency.

Expert Opinions

By Mala Pillutla, Vice President of Sales for Log Management, Dynatrace.
By Derek Thompson, Senior VP & GM, EMEA, Workato.
The Opportunities & Engineering Challenges Of Quantum Computing Within A Data Centre Environment – Taking learnings from other industries By Matthew Martin, Managing Director, Quantum Design Oxford.