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AI - is it time for a rethink?
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Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent – particularly women and flexible workers. With AI demand forecast to drive a fivefold increase in UK data centre capacity by 2030, and increasing investment from major tech providers, Claire says the sector won’t keep up unless it modernises how it attracts, trains, and mobilises people.

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AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent – particularly women and flexible workers. With AI demand forecast to drive a fivefold increase in UK data centre capacity by 2030, and increasing investment from major tech providers, Claire says the sector won’t keep up unless it modernises how it attracts, trains, and mobilises people.

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A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure, contractors face mounting pressure to test and certify complex fibre systems quickly and accurately. Fluke Networks has launched CertiFiber™ Max, said to be the industry’s first third-generation optical loss test set (OLTS) designed to meet these. Built on the trusted Versiv™ platform and integrated with LinkWare™, CertiFiber Max enables technicians to certify up to 24 fibres in under one second.

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Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses Nexthink’s newly launched personal AI agent, powered by DEX data, which resolves common IT issues in seconds and delivers a 77% first-contact resolution rate.

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Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning, resource recovery and circular economy integration. The contract will see over 40,000 IT assets sustainably processed - reducing waste, recovering critical materials, and help Virgin Media O2 achieve its energy efficiency and carbon reduction targets.

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Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating, concerns about reliability and trust make it challenging to transition initiatives from concept to production. To address this, business leaders are prioritising observability solutions to scale their AI projects, with more than two-thirds (70%) saying observability budgets have increased in the past year.

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Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from over 90 countries for visionary content and unrivalled networking and business opportunities. Capacity and Datacloud Middle East unite the entire ecosystem to drive digital transformation, unlock the value of AI, and enhance connectivity for all. With a reputation for attracting leading regional and international carriers, the event is continuing to evolve with the launch of Datacloud Middle East in 2026 for hyperscalers, data centre operators and suppliers.

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Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from over 90 countries for visionary content and unrivalled networking and business opportunities. Capacity and Datacloud Middle East unite the entire ecosystem to drive digital transformation, unlock the value of AI, and enhance connectivity for all. With a reputation for attracting leading regional and international carriers, the event is continuing to evolve with the launch of Datacloud Middle East in 2026 for hyperscalers, data centre operators and suppliers.

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Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

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Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what actually drives results when companies commit to operating with AI at the core of their businesses. As part of that launch, the institute has released a new report, founded by Glean and led by Stanford’s Bob Sutton and organisational psychologist Rebecca Hinds, PhD, which reveals that most failed enterprise AI pilots weren’t technology problems, but instead, coordination problems. In this interview, Rebecca discusses the report’s findings in detail, providing many great insights as to the best approaches for companies to take to ensure successful AI adoption.

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CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report, designed to serves as a vital guide for security leaders navigating exponential attack surface growth due to AI. It empowers Chief Information Security Officers (CISOs) with critical intelligence, enabling them to make data-driven decisions about risk profiles, resource allocation, and strategic security investments. Furthermore, the report emphasises the crucial role of collective intelligence and continuous offensive security testing as the foundation of organisational resilience against increasingly complex threats.

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Sustainability and advanced storage performance go hand in hand

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4 Family, creating a new foundation for the future with enterprise storage solutions that perform up to 2.5X better than the previous generation. He also explains how the family marks a clear step towards creating enterprise storage solutions that operate at the intersection of environmental responsibility while also ensuring a sustained business advantage.

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