Tuesday, 20th October 2020
VIDEO

Optimising the digital employee experience: Nexthink on the importance of proactive IT management

DW talks to Jon Cairns, Nexthink’s VP of Technical Services, focusing on the workplace changes brought about in response to the ongoing coronavirus pandemic. For some, it’s meant an acceleration of their existing digital transformation programmes; for others, it’s been a very rude awakening. When it comes to working towards a new, uncertain normal, proactive management of hybrid IT infrastructure and the digital employee experience are crucial.

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BLOG

Downtime and disillusionment: how IT can support boosting employee morale

As the home becomes the new office, there has never been such a heavy reliance on technology to keep the notion of the ‘workplace’, and its culture, alive. Technology is the backbone of most 21st-century enterprises, supporting everything from data storage and security systems, to the software that employees use every day to get their work done. As employees continue working remotely, modern businesses understand that now, more than ever, a technology issue can quickly become a significant risk...

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VIDEO

Digitalisation World talks to Nexthink about the next generation of its Experience Platform

Digitalisation World talks to Samuele Gantner, Nexthink’s Chief Product Officer, as the company launches the next generation of its Experience Platform, which combines real-time analytics, employee feedback and automated remediation to provide digital employee experience (DEX) management.

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NEWS

From reactive to proactive optimisation

  • Published on 01 Jul, 2020 in

Nexthink has launched the next generation of its platform: Nexthink Experience.

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BLOG

Three Ways to Improve the Feedback Loop and Drive IT Success

  • Published on 12 Jan, 2020 in

IT departments need to keep their employees’ digital experience high, however gaining useful feedback about digital tools remains a big challenge. By Gavrilo Bozovic, Product Manager, Nexthink.

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NEWS

Nexthink data shows first ever quantifiable measurement of employees’ experiences with IT

Operational data from 1.6m anonymised and aggregated endpoints reveals employees’ digital experiences in the workplace.

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BLOG

Which of Seven Sins of IT-Business Disconnect are you guilty of?

IT practitioners serve a critical role in the age of the customer, enabling organisations to win, serve, and retain business in the most efficient way possible – ideally, without any delays. In this endeavour, IT departments pride themselves on their ability to serve business end users, as they frequently meet their KPIs and are able to prove their value up to senior management. By Mark Boggia, Director of Global Partner Learning and Development, Nexthink.

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NEWS

Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer satisfaction – and prepare for upcoming virtual reality projects.

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BLOG

Seeing Is believing — breaking the infrastructure blind spot

By Mark Boggia, Director Sales Engineering Europe at Nexthink.

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