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NEWS

IPsoft launches Amelia for Customer Care

  • Published on 03 Jun, 2020 in

The Digital Contact Centre Employee, who already handles 4.5 million calls/month at Telefónica, can now be cloud-sourced via DigitalWorkforce.ai to support more organisations in delivering a scaled and superior customer service.

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NEWS

IPsoft elevates Amelia

IPsoft unveils new avatar for Amelia®, its market-leading Digital Employee™, to deliver the most human-like user experiences in the industry, building on Amelia´s advanced AI and natural language capabilities.

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VIDEO

How do you measure success with conversational AI

  • Published on 09 Dec, 2019 in

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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VIDEO

Now that you have trained your conversational AI, how do you address continual learning

  • Published on 09 Dec, 2019 in

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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VIDEO

What do you need to do to train and implement once you've picked a use case?

  • Published on 09 Dec, 2019 in

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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VIDEO

How Do I Start Conversational AI

  • Published on 09 Dec, 2019 in

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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VIDEO

How would you identify the potential role a conversational AI would play in your enterprise?

  • Published on 09 Dec, 2019 in

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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VIDEO

What's the difference between a Chatbot and Conversational AI?

  • Published on 09 Dec, 2019 in

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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VIDEO

What is AI?

  • Published on 09 Dec, 2019 in

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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NEWS

Pioneering 'augmented autonomy' service

  • Published on 02 Oct, 2019 in

A global first, new pilot utilizes IPsoft’s industry-leading Amelia technology to pursue a strategic learning opportunity that aims to empower people with disabilities with greater independence in their daily lives.

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