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COVID accelerates demand for gig-driven customer support models

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVID.

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NEWS
No Going Back? Demand for hybrid working intensifies

Fujitsu research finds 85% of the C-suite and 71% of employees believe hybrid working will make their organisation more resilient and better equipped to survive economic issues.

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NEWS
Informatica unveils industry’s first intelligent data management cloud

Data pioneer revolutionises enterprise cloud data management with AI-powered, cloud-first, cloud-native, end-to-end platform to seamlessly manage data across any platform, any cloud and for any user.

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NEWS
RS Components chooses Orange Business Services as sole managed service provider

Network transformation central to RS Components’ digital strategy.

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NEWS
Adstream uses Exasol to power industry consumer behaviour dashboards

The Public Advertising Insights Portal offers visibility on the impact of the COVID pandemic across...

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NEWS
IT and business services market remains robust

The European market for IT and business services remains robust, with record demand for cloud-based...

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NEWS
Drax Group deploys Solace to improve its IT infrastructure

Drax Group has selected Solace's event streaming and management technology to make its IT...

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NEWS
Accelerating data analytics and AI in the cloud

Accelerating Cloudera Data Platform with NVIDIA computing makes AI-fueled business transformation a...

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NEWS
Merging culture and technology the way forward?

Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term...

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NEWS
Cloudreach launches Smart Migration service

New automation service will make cloud migration easier, quicker and more cost efficient.

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NEWS
Identity governance key to zero trust

Analyst-led research reveals cloud-based identity management is needed to support stronger...

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NEWS
UPS design enables data centre professionals to grow as needed

Schneider Electric has launched the Galaxy VL 200-500 kW (400V/480V) 3-phase uninterruptible power...

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Videos

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Infinium launches Infinium Edge™ platform for high-ddensity AI data centre immersion cooling

Robert Schuetzle, CEO of Infinium, explains that, as power densities of GPUs, CPUs and supporting components continue to rise, cooling has emerged as one of the primary constraints to data centre performance,...

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

Expert Opinions

The secret to turning AI hype into real business results

Paul Swaddle, Product Manager at Serios Group and Lucy Batley, founder of AI consultancy Traction Industries discuss how organisations can combine data and AI to create meaningful business impact.

The age of promises is over, vendors must now lead with evidence-based assurances

Sam Kirkman, Director of Services, EMEA at NetSPI, on why organisations need proof, not promise, when it comes to third-party security.

Your customers know the data sovereignty rules. They’re still getting hit. That’s your opportunity.

By David Byrnes, VP of Global Channels, Kiteworks.

Why most agentic AI projects fail, and how to avoid being one of them

By Martin Tombs, Field CTO EMEA, Qlik.

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