Managed services sector experiencing growing pains as it matures

Managed Services is now a mature business sector, although by its nature, it will continue to evolve, attract new entrants, stimulate innovations and grow as it takes over from the traditional IT industry. Further changes in the industry are required though, especially in sales approach and the way...

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NEWS
Consumers think online outages are caused by poorly built and designed websites

Rackspace is warning retailers to get their websites ready for predicted traffic spikes after 83 per cent of UK consumers claim a consistently slow or unavailable websites negatively affect their brand loyalty. According to a survey of over 2,000 consumers in the UK[1], over half of consumers (56...

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Nutanix hyperconverged infrastructure chosen by Wellcome Trust Sanger Institute

Nutanix supports collaborations fast-tracking genetics from the lab to the clinic.

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Royal Brompton & Harefield NHS Foundation Trust uses Alcatel-Lucent Enterprise technology

Dynamic management connects wireless devices to the best access point as clinicians move from ward...

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Huawei hosts the 2nd Global Services Forum

Huawei has opened the 2nd Global Services Forum in Zurich, Switzerland. Under the theme of...

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IT talent shortage Is 'wreaking havoc' on the enterprise

Despite more than one-third of total HR budget dedicated to the IT talent gap, 25 per cent of...

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New wave of vendors driving growth in managed services

The increasing demand for the provision of IT and Telecoms as a managed service is revolutionising...

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World Quality Report 2015 shows businesses are struggling with speed of technological change  

The speed of digital transformation and short life-cycles of device and services is increasing the...

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Businesses set to increase IT spend in 2016

Three quarters of UK businesses plan to increase IT budget next year, with 62% identifying security...

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IT professionals call for UK to stay in the EU  

UK IT professionals are the latest group to express confidence in the UK’s EU membership,...

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IT department revealed as major culprit for maverick spend  

New research suggests IT decision makers like to go it alone when making purchasing decisions.

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Skills uncertainty, not shortages, is the real issue across Europe, says Claranet  

Partnerships are key to establishing business certainty and insulating against skills shortages.

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Videos

Cullen discusses the findings of the company’s recent 2026 SolarWinds State of Monitoring & Observability Report, examining how IT teams are navigating increasingly fragmented hybrid environments, and in...
Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach...
Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do...
Aleksandar Grbić, Global Data Center Solutions Manager, Hitachi Energy, discusses how the electricity grid must evolve to handle soaring demand from AI data centres. Grid integration and grid resilience have...

Expert Opinions

By Anna Marie Clifton, Director of Product, AI and Agents, at Zapier.
By Dan Bridges, Technical Director, Dropzone AI.
By Rick Vanover, Vice President, Product Strategy at Veeam.