Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Shift in demand from traditional hosting to Infrastructure as a Service

43% of European service providers seeing strongest demand for IaaS, up from 36% last year.

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Leading software providers go “all-in” with AWS

Acquia, Emdeon, IMS Health, Informatica, Pegasystems, and Splunk among top enterprise ISVs powered...

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA...

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Software vendors & intelligent device manufacturers gearing up for the "Appification" of the enterprise

Enterprise application producers starting to offer task-centric, user-friendly licensing models...

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AWS introduces programs and initiatives to support AWS Partner Network

AWS Partner Network grows over 75 percent, introduces expanded APN Partner benefits, new Managed...

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ElasticBox launches Cloud Reports

New offering provides IT managers with comprehensive tools they need to understand, track and...

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451 Research’s Cloud Price Index sets $2.56 as the current market price

The average hourly price for the typical Web application is $2.56, with the hyperscalers slightly...

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Zayo announced as Google Cloud Platform Authorized Services Partner

Google Cloud Interconnect (GCI) has been added to Zayo’s Connect to the Cloud program. Zayo...

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Enterprises planning widespread deployment of multi-Cloud IT architectures in 2015

In an increasingly interconnected cloud landscape, accessing private direct connections to multiple...

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Six trends identified driving IT to establish its presence in the boardroom

Polycom research reveals that IT leaders need to establish themselves in the boardrooms to respond...

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Videos

Tony Kelly, Director of Alliances, EMEA at Fivetran, explains what Fivetran’s enhanced partner programme means – higher incentives via the four partner tiers, deeper go to market collaboration and expanded...
Bill Andrews, ExaGrid President and CEO, addresses many of the misconceptions around the cost of different backup storage options, with many end users struggling to understand the long-term costs associated...
Vivek Behl, Vice President, Strategy at WalkMe, discusses the findings of the company’s annual report, The State of Digital Adoption 2025, Special AI Edition. This year’s report focuses on AI adoption in...
Adam Raymond, Sales Manager UK & Ireland at SWEP International, discusses the increasing pressures on data centre cooling thanks to the AI explosion, explaining how liquid cooling solutions - rear door heat...

Expert Opinions

AI is revolutionising work in the unified communications sector, but with its transformative potential also come challenges; William Rubio, CallTower’s CRO explores the key areas where AI is making an...
Harnessing waste heat to reduce operating costs and improve sustainability.