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ICT Management News Videos Expert Opinions

UK companies slow to embrace digital transformation

New Digital Effectiveness Index reveals companies with successful digital transformation strategies benefit from double the revenue growth compared to mainstream organisations.

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Sumerian research reveals UK businesses exposed to significant risk of critical outages

Eighty-five percent of business have experienced critical outages in the past 12 months with three in every ten due to capacity issues.

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Improving hosed application performance

ACS Solutions GmbH (ACS) is using ExtraHop to deliver critical insight around the performance of their hosted applications, including Microsoft NAV and Microsoft CRM which together account for more than half of ACS’ annual revenue.

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DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Videos

From SLAs to XLAs: why outcomes will define the next era of connectivity

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He...

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...

Driving innovation in the energy resilience industry

Lenaik Andrieux, General Manager – Power Systems EMEA, India & Australia, Rehlko, explains how the acquisition of The Wilmott Group, a UK-based supplier of critical backup-power solutions, makes Rehlko one...

Why Proactive Cybersecurity Is Non-Negotiable for MSPs

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR...

Expert Opinions

When boards demand AI ROI, network resilience becomes a governance issue

By Jean Philippe Avelange, CIO Expereo.

Enterprise AI success in 2026 hinges on a problem you probably haven't named yet

By Vijay Narayan, EVP and Americas MLEU Business Unit Head at Cognizant.

How to build an AI SRE agent that solves production incidents like a team of engineers

By Pejman Tabassomi, Field CTO for EMEA at Datadog.

Why AI Agents stumble at the starting line and how to get them on their feet

By Kirsty Biddiscombe, EMEA Business Lead AI, ML & Data Analytics, NetApp.

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