UK companies slow to embrace digital transformation

New Digital Effectiveness Index reveals companies with successful digital transformation strategies benefit from double the revenue growth compared to mainstream organisations.

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Sumerian research reveals UK businesses exposed to significant risk of critical outages

Eighty-five percent of business have experienced critical outages in the past 12 months with three in every ten due to capacity issues.

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Improving hosed application performance

ACS Solutions GmbH (ACS) is using ExtraHop to deliver critical insight around the performance of their hosted applications, including Microsoft NAV and Microsoft CRM which together account for more than half of ACS’ annual revenue.

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DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Data Centre World Frankfurt 2026
Data Centre World Frankfurt 2026
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...

Expert Opinions

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...
By Mark Lewis, Chief Marketing Officer at Pulsant
By Jamie Lyon, Chief Product and Strategy Officer at Lucid Software.
By Ed Knight, Director of Global MSP Sales, Paessler GmbH