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ICT Management News Videos Expert Opinions

UK companies slow to embrace digital transformation

New Digital Effectiveness Index reveals companies with successful digital transformation strategies benefit from double the revenue growth compared to mainstream organisations.

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Sumerian research reveals UK businesses exposed to significant risk of critical outages

Eighty-five percent of business have experienced critical outages in the past 12 months with three in every ten due to capacity issues.

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Improving hosed application performance

ACS Solutions GmbH (ACS) is using ExtraHop to deliver critical insight around the performance of their hosted applications, including Microsoft NAV and Microsoft CRM which together account for more than half of ACS’ annual revenue.

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DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Videos

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

Expert Opinions

Keeping data in check: the importance of data defensibility

By George Tziahanas, AGC and VP of Compliance at Archive360.

Designing Intelligence into the Electrical Foundation of Data Centers

IoT-Enabled Components and the Next Phase of Data Center Infrastructure. By George Connelly, Strategic Business Analyst at Wesgarde.

The age of promises is over, vendors must now lead with evidence-based assurances

Sam Kirkman, Director of Services, EMEA at NetSPI, on why organisations need proof, not promise, when it comes to third-party security.

Momentum over noise: what MSPs really need from 2026

By Will Morey, Managing Director at Gamma Business.

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