IQNavigator automates IT and business processes with ServiceNow

IQNavigator has deployed ServiceNow software-as-a-service to automate its internal IT and business processes. In addition to using ServiceNow applications, IQNavigator built custom applications on the ServiceNow Service Automation Platform to address software change standards and IT compliance...

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Computacenter opens Service Desk Office in Budapest

Computacenter announces the opening of its latest International Service Centre in Budapest, Hungary aimed at satisfying increased demand for multilingual customer support within its customer base. The new office will be formally opened by Group CEO Mike Norris on the 14th January 2014, with the...

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Talend shares top technology predictions for 2014

Talend has announced its top technology predictions for 2014. Executives at the company believe the following trends will come to fruition as big data efforts continue to develop and as cloud-based big data initiatives grow over the course of the new year.

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British start-ups need flexible technology solutions that are ultimately trustworthy

With the sharp increase in start-ups, and the shift to cloud, trust in CSPs never been more...

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Tickets.com transforms IT service delivery

Tickets.com is successfully using ServiceNow software-as-a-service as a global, automated platform...

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Atkins expands cloud services on UK Government G-Cloud

Atkins, the UK’s largest engineering consultancy, is making it easier for public sector...

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Measurement and analysis are key

Continuity Software has announced the results of the Continuity Software IT Operations Analytics...

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2014 trends

Allied Telesis predicts that management, security and optimization of infrastructures will be the...

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Top seven IT industry trends In 2014

Ian Kilpatrick, chairman of VAD Wick Hill Group, looks forward to the coming year.

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IBM to acquire Aspera

IBM has announced a definitive agreement to acquire Emeryville, CA-based Aspera, Inc....

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Claranet research points to importance of network-integrated cloud services

Nearly half of businesses are concerned about cloud’s dependency on internet access, finds...

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Queen Elizabeth Olympic Park to help London become digital world leader

Ambitious plans to transform Queen Elizabeth Olympic Park into one of the world’s leading...

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SunGard announces Business Trends for 2014

SunGard Availability Services has revealed its top five predictions for 2014 as businesses look to...

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Videos

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....
Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting...
Ofir Bloch, VP at WalkMe, discusses the results of WalkMe’s fifth annual State of Digital Adoption report, which reveals that over half (54%) of workers bypassed AI tools and completed tasks manually at...

Expert Opinions

By Daniele Viappiani, Economics and venture capital advisor with GC1 Ventures.
By Fabrizio Landini, Global Data Centre Segment Leader, Hitachi Group.
Why visibility into supporting operational systems matters just as much as protecting core IT.