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Human-centric AI drives loyalty

AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

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NEWS
Avanade appoints Paula Panarra as General Manager in the UK and Ireland

Avanade, the leading Microsoft solutions provider, has appointed Paula Panarra as the new General Manager for the UK and Ireland, effective 1 December, 2024.

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NEWS
Why one of the world's best hospitals is using AI to understand when things go wrong

‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.

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NEWS
Pure Data Centres completes substructure in London

Work begins on the steel superstructure of second London data centre – marked with a signing ceremony.

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NEWS
Global data centre market confident about AI fuelled growth, despite power supply concerns

Research by DLA Piper shows Generative AI is expected to drive significant growth in the sector in...

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NEWS
Arrow Electronics expands Broadcom distribution agreement

Arrow Electronics has strengthened its distribution agreement with Broadcom, via Broadcom’s...

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NEWS
Organizations’ lack of data poses major challenge to decarbonization

Availability and access to right data is key challenge to decarbonization efforts, despite 54% of...

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NEWS
For effective IT governance, we need to go back to basics

By Alan Jacobson, Chief Data and Analytics Officer, Alteryx.

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NEWS
Airsys pioneers Virtual Environment solution for modern cooling challenges

Airsys has teamed up with MARTECH3D to launch an exciting new virtual environment. This platform...

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NEWS
RLB appoints Nikki Venetsanakis as Head of Advanced Tech for UK and Europe

Construction and property management consultant, Rider Levett Bucknall (RLB) has appointed Nikki...

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NEWS
Infinigate extends value added partnership with Cloudflare across Europe

Building on the successful collaboration in Germany, Infinigate will distribute Cloudflare across...

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NEWS
Portus Data Centers expands underground Luxembourg facility

EDH rebranded to Portus Data Centers Luxembourg.

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Videos

Hyphen architects exciting digital infrastructure future with new CEO

Eva Diego, the new CEO of Hyphen, an international architectural practice working with many of the world’s leading brands and digital infrastructure developers, explains how global demand for critical...

Aprovis at DCW Asia - Part 2

DCW Asia 2025 - Part 2 of 3

Sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...

Expert Opinions

FIRE SAFETY AT SCALE: PROTECTING MODERN DATA CENTER CONSTRUCTION SITES

As data center construction across North America accelerates, projects are becoming larger, faster and more complex than ever before – and the consequences of getting fire safety wrong have never been...

THE CHALLENGES OF LONG-TERM DATA STORAGE AND THE TECHNOLOGIES THAT CAN ENABLE IT

By Federica Monsone, CEO and founder, A3 Communications - the data storage industry PR agency.

Unlocking AI's true potential: why high-quality first-party data and orchestration drive real business value

By Dan Salinas, COO, Lakeside Software.

Preparing Cryptography for the Quantum Era: Why Waiting Is the Biggest Risk

By Michael Fasulo, Senior Director of Portfolio Marketing, Commvault.

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