NEWS
Software delivers growth

Organisations with mature software delivery practices are three times as likely to grow 15 percent or more than their peers annually.

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NEWS
Commvault expands SaaS portfolio

Commvault has expanded its Metallic software-as-a-service (SaaS) portfolio and a new unified intelligent data services platform designed to meet organizations’ growing demand to intelligently manage their most critical asset—their data.

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NEWS
Organisations combining API management with microservices will have competitive advantage

While most enterprises have adopted API management, microservices and integration solutions, respondents see importance of a unified approach.

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NEWS
Micro Focus partners with Citadel to deliver SaaS-based content management solution

Micro Focus Content Manager is in the cloud, offering customers flexible compliance at lower cost of ownership.

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NEWS
Cisco AppDynamics expands global Software-as-a-Service offering

The addition of five new locations across Africa, Asia, Europe and South America brings the total...

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NEWS
HubSpot expands CRM platform

With Operations Hub, scaling companies can unify data, automate time-consuming processes, and align...

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NEWS
DWP completes large-scale modernisation project for nation’s benefit systems

Advanced supports UK’s largest public service government department to move entire application...

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NEWS
Luminate proves Wickes Paints' mate

With more people working from and staying at home, home improvement projects have become the norm...

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NEWS
Global listed software sector grows USD 2.8tr as Covid-19 drives business innovation

The total value of the world’s listed software businesses has risen by more than USD 2.8tr during...

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NEWS
Software developers 'crucial' to pandemic recovery

More than half (53%) of organisations don’t bring developers in at the start of a project to...

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NEWS
Octopus Energy selects Aqilla

Aqilla, the cloud finance and accounting software specialist, has been selected by Octopus Energy,...

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NEWS
Low-code market to grow 23% in 2021

The worldwide low-code development technologies market is projected to total $13.8 billion in 2021,...

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NEWS
Smartsheet adds partners and innovations

Smartsheet has announced a series of ecosystem partners and product innovations that support...

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NEWS
Oracle expands Hybrid Cloud portfolio

New solution enables secure, scalable cloud services wherever customers need them, even in the most...

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NEWS
Over a quarter of CTOs do not use project management frameworks

Software development frameworks alone are generally sufficient for smaller businesses; project...

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Videos

In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Data Centre World London 2026
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Expert Opinions

By Ben Allcock, Vice President – B2B, TP-Link UK&I.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By Terry Storrar, managing director, Leaseweb UK.