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Organizations realise they must invest in transformational solutions to optimise the customer experience
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Business leaders are doubling down on pre-emptive customer service technology to help meet the demands of less loyal and more digital savvy customers, according to new research by Pegasystems. The global study, conducted by research firm iResearch, surveyed leaders from 11 countries in the...

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Board members 'unprepared' for cyberattacks

Proofpoint and Cybersecurity at MIT Sloan (CAMS), an interdisciplinary research consortium, have released their Cybersecurity: The 2022 Board Perspective report, which explores board of directors’ perceptions about their key challenges and risks.

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Quality Engineering has a role to play in sustainable IT

New report also highlights 85% of organizations consider Quality Engineering to be pivotal in the implementation of emerging technologies into real-world use cases.

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Serving up the factory of the future

Accenture is working with Mars, a global leader in confectionary, food, and pet care products and services, to transform and modernize its global manufacturing operations with artificial intelligence (AI), cloud, edge technology and digital twins.

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Kyndryl and Teradata Partner

Kyndryl and Teradata have formed a strategic global partnership to help customers apply artificial...

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Raxio Group breaks ground for colocation data centre in Mozambique

The Raxio Group recently held a ground-breaking ceremony that formally kicks off the construction...

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Tata Communications launches Private 5G Global Centre of Excellence in India

Private 5G trials are underway in India enabling digital transformation of enterprises with the...

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TeamViewer and Hyundai Motor sign strategic partnership

TeamViewer to provide Hyundai Motor with industry-leading enterprise Augmented Reality (AR)...

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'Hyper-intelligent' SD-WAN

New SD-WAN deployment brings additional, unique connectivity capabilities for mobility businesses,...

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Walter Sisulu University fuels data infrastructure innovation with Huawei OceanStor Storage

Aiming to be one of the most innovative educational institutions in the country, this university...

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Intelligent services to fuel growth in the next three years

Organisations expect 28% of their revenue, on average, to come only from intelligent services in...

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Atlassian launches ‘Atlassian Together’

Introducing a new subscription for managing work across an entire organisation.

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Expert Opinions

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By Graham Jarvis, Freelance Business and Technology Journalist
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By Robert Hannigan, Chairman of International Business at BlueVoyant.