Customer service underpins Telstra success

Telstra has delivered revenue and profit growth as well as adding 1.3 million new domestic retail mobile customers during financial year 2013. Telstra also confirmed a 14 cent fully franked dividend bringing the total dividend to 28 cents per share for financial year 2013, a return of $3.5 billion...

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Third-party data centre operators receiving the bulk of data centre budgets

Uptime Institute, a division of The 451 Group, has announced the complete results of its third annual data center industry survey. The survey was developed to collect data on an annual basis around Digital Infrastructure deployment trends, procurement plans, operations and management practices, and...

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Capitalonline taps IBM

Capitalonline Data Service Co., LTD (CDS), one of China’s leading internet data center (IDC)...

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Eaton names Kurt McMaken President – Europe, Middle East and Africa

Eaton has named Kurt McMaken president – Europe, Middle East, and Africa (EMEA) region. He...

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Napatech introduces latest version of Napatech Software Suite

Napatech has announced the release of the latest version of Napatech Software Suite for its...

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Pivotal names Savvis to Cloud Foundry Community Advisory Board

Pivotal has named Savvis, a CenturyLink company, to the Cloud Foundry™ advisory board to help...

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Business owners need to beware working with their head in the clouds

Is Cloud Computing the one-size-fits-all solution for business IT? Gary David Smith - co-founder of...

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SMART Storage Systems unveils fast, low-latency enterprise-class Flash Storage Device

SMART Storage Systems, Inc. has announced ULLtraDIMM™, said to be the industry’s first...

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GreenBytes appoints storage industry luminary to Industry Advisory Board

GreenBytes®, Inc. says that Barry Rudolph has joined its industry advisory board. Rudolph, a...

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Dot Hill Storage Solutions selected by CGG to Serve Oil & Gas Customers

Dot Hill Systems Corp. has signed an agreement with CGG, a fully integrated geoscience company...

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...
Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why...
Sylvie Gellida, General Manager, Optical and RF Foundry Division, STMicroelectronics, discusses the implications of the company entering high-volume production of its PIC100 silicon photonics platform to...

Expert Opinions

By Dr Vincent Thornley, managing director of Fundamentals at EA Technology,, whose voltage control solutions are used by every UK electricity network operator. Fundamentals also co-founded and co-hosts the...
Data centres underpin the digital economy, enabling services from cloud computing to artificial intelligence and global communications. As demand continues to grow, the need for uninterrupted operation rises...
Exclusive Q&A with Jonathan Hassell, Vice President of Content & Editorial at O’Reilly, exploring how AI is reshaping management, accountability, and the future of work.