NEWS
Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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Bringing NetOps and DevOps closer together
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Pioneering programme from F5 set to inspire major industry shift, equipping NetOps to better support automation, continuous delivery and continuous improvement.

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Seeking a better way to share cyber threat intelligence

New research conducted by Ponemon finds 66 percent of respondents indicate better threat intelligence could have prevented or minimized the impact of a cyber attack.

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NEWS
Midcounties Co-Operative chooses colocation with Six Degrees

Birmingham South data centre now hosts Midcounties Co-operative’s full spectrum of IT services and data, ensuring stable and secure systems across the whole business.

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Check Point launches CloudGuard

New cloud security product family prevents account hijacking and Gen V cyber-attacks on SaaS...

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Cloud security - Palo Alto has it covered

Palo Alto Networkswill welcome more than 10,000 attendees to its Epic Cloud Security Event...

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Civica becomes newest member of the Cloud Industry Forum

Civica, a market-leading specialist in business-critical software, digital solutions and managed...

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Microsoft unveils the UK’s 'most powerful' cloud services

The M-Series virtual machines (VMs) in Azure can handle very large workloads that involve a lot...

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NEWS
88% of IT leaders unable to deliver on organisation’s need for business agility

100% of IT leaders with high degree of cost transparency are on company board, compared with 54%...

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Cloudian enables S3-compatible storage access for NVIDIA’s Deep Learning GPU System

Cloudian has announced the integration of a plug-in within NVIDIA’s Deep Learning GPU Training...

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Dell EMC expands server capabilities

Industry-leading 14th generation PowerEdge servers, the bedrock of the modern data center, adds...

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Cogeco Peer 1 forms Strongbox partnership

Superfast processing power, integrated with Managed Microsoft Azure Services, on a pay as you go...

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Videos

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...
Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...
In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...
Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

Expert Opinions

By Derek Thompson, Senior VP & GM, EMEA, Workato.
By Linda Kerr, director of marketing, managed services at WatchGuard Technologies.