Nearly half of UK IT decision makers think AI will make their companies’ services redundant

Nearly half (49%) of UK IT decision makers surveyed think AI will make their companies’ services redundant in 3-5 years, according to a new survey commissioned by Auxilion, provider of digitally transformative IT services and solutions.

The survey - conducted by Censuswide and involving 100 IT decision makers in UK enterprises with 250+ employees - also revealed that 80% of UK enterprises are already using AI. Additionally, 50% of UK IT decision makers surveyed also believe that there will not be any workplaces not using AI in five years’ time.

However, despite the vast majority of organisations adopting AI, 26% of UK IT decision makers surveyed do not feel adequately trained to make the most of emerging technologies like AI.

“It was very interesting to see that almost half of enterprises feel that AI could make their companies’ services redundant in 3-5 years, but for us that wasn’t surprising,” said Donal Sullivan, CTO, Auxilion. “The message for IT decision makers and business leaders is simple: if you stay static and fail to embrace new technologies like AI, your business will be left behind. Investment in innovation is critical in ensuring enterprises remain competitive, and selecting the right partner that can support you in that process is key.”

“One other key takeaway for enterprises is that adopting AI is one thing - and ensuring your teams are maximising its use is another. To have over a quarter of respondents feeling inadequately trained to make the most of AI should encourage organisations to make this a priority. AI shouldn’t be this new trend that leaders jump on. It can be a hugely effective tool for forward-thinking businesses. The data from this survey demonstrates that a continued commitment to digital transformation and moving forwards from a technological standpoint is how enterprises can continue an upward trajectory,” added Sullivan.

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