Research shows customers are using social media to complain

A survey commissioned by NewVoiceMedia gives some indication of the growing importance of social media as the vehicle through which end users complain about poor service from suppliers, and praise good service

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Mongo’s DBaaS now available on Rackspace ObjectRocket

Applications as cloud services are now becoming more accepted with Mongo’s Database as a Service the latest to appear via the ObjectRocket service of CSP, Rackspace

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Mobile IT: Preparing for a revolution in working practices
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Mobile working isn’t just growing - it’s set to become the norm. IDC predicts that mobile workers will outnumber their fixed counterparts by 2016. The reality is that most companies need to make comprehensive changes to their IT systems, policies and approach in order to ready...

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Certus IT stays ahead of the crowd in the Cloud
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How NGD, operator of one of Europe’s largest data centres, ensures competitive advantage for Certus IT, a fast growing private cloud services provider.

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West Sussex cuts running costs by 75 per cent with latest UPS

Any shift in an organisation’s circumstances can result in significant changes to its data...

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Don’t miss the bus!

Private cloud provides highly available and resilient ecommerce site for one of the UK’s...

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Repenting of data centre sins

Why power and cooling are among the greatest threats to data centre operations, and how to mitigate...

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New name, new impetus

In recognition of the data centre market’s growing importance, Gamma Global has established...

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Power protection – the bigger picture

This winter the UK has been hit by some of the most tempestuous weather conditions leaving...

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Great Expectations?

How to avoid disappointment when adopting flash technology. By Skip Bacon, Chief Technology Officer...

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DCA Review

By Simon Campbell-Whyte DCA Executive Director.

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Juggling performance, availability and security

Factors driving data centre evolution. By Tony Lock, Freeform Dynamics.

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Videos

Lee Caswell, SVP, Product and Solutions Marketing at Nutanix, discusses the findings of its seventh annual Enterprise Cloud Index (ECI) survey and research report, which measures global enterprise progress...
Mike Hoy, CTO, Pulsant, outlines some of the end user uncertainties related to cloud - discussing network connectivity, data sovereignty and data migration concerns. With AI set to ask further cloud questions,...
Tony Kelly, Director of Alliances, EMEA at Fivetran, explains what Fivetran’s enhanced partner programme means – higher incentives via the four partner tiers, deeper go to market collaboration and expanded...
Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced...

Expert Opinions

By Victoria Boryaeva - Senior Director of Marketing and Business Development at Pulseway
By Duncan Roberts, Associate Director at Cognizant Research.
By Chris Carreiro, CTO at Park Place Technologies.