Increased pressure on customer contact centres to meet data security and compliance requirements

The pressure on UK contact centres to be secure and compliant has never been greater, and the latest UK Contact Centre Forum (UKCCF) Market Study, which is sponsored by PCI Pal and Ultracomms, shows how seriously organisations are taking their regulatory obligations.

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Fortinet acquires Bradford Networks

Strengthens Fortinet Security Fabric and extends segmentation and security to the edge of the enterprise network including Internet of Things (IoT).

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NEWS
One third of business decision makers would pay hacker’s ransom demands rather than invest in more security

14% of UK respondents regard Brexit as single greatest business risk, but only 4% say the same about poor information security.

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Federal Technology veteran joins Cohesity

Cohesity says that veteran federal technology executive Mark Weber has joined Cohesity as an advisor to its board of directors and federal sales leadership. Weber, who lead public sector sales at NetApp, will help accelerate Cohesity’s growing presence in the federal IT market.

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SUSE contributes advanced management and monitoring capabilities to Ceph

openATTIC concepts and technology providing the basis for a new default management and monitoring...

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Exabeam expands Cloud product line

Exabeam Spectrum program offers deployment flexibility; New Threat Intelligence Cloud to prioritise...

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Red Hat launches Fuse 7

Provides a single, unified platform for collaboration between integration experts, application...

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NEWS
Worldwide application infrastructure and middleware market grew 12 per cent in 2017

A significant shift toward digital business models that harness technology trends such as cloud...

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Making business continuity Easy for SMEs

Offers optimised footprint, advanced product features, and competitive specifications.

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SSI Forum assigns specifications copyright to SNIA

The Server System InfrastructureSM (SSI) Forum has granted to the Storage Networking Industry...

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NEWS
Highstream completes major IT overhaul for ‘Most Innovative Business’ in North Wales

Highstream Solutions unifies complex IT systems from two sites to one for Hawarden manufacturer...

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Volta receives second award

Central London-based data centre takes top spot for second year running at annual DCS Awards...

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Videos

Andreas Keiger, Chief Revenue Officer at ZutaCore, discusses the AI power density challenge facing data centre owners and operators, looking at the various liquid cooling options available to address the...
Meredith Kendrick, Product Line Manager at AFL, explains the company’s DENALI platform – with a particular focus on how it supports increasing fibre density demands in rapidly evolving, GPU-intensive fibre...
Annabel Helm, Managing Director, Datacloud, techoraco, outlines the success of the Datacloud Global Congress 2025 - celebrating 20 years of bringing together data centre and digital infrastructure...
We spoke with Tim Mahnke from Aprovis at Data Centre World Frankfurt 2025 to hear about the company’s presence at the event and their role within the data centre ecosystem. Watch the full interview to...

Expert Opinions

By Avi Perez, CTO of Pyramid Analytics.
By Scott McKinnon, Chief Security Officer, UK&I at Palo Alto Networks.
By David Trossell, CEO and CTO of Bridgeworks.