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Human-centric AI drives loyalty

AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

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NEWS
Avanade appoints Paula Panarra as General Manager in the UK and Ireland

Avanade, the leading Microsoft solutions provider, has appointed Paula Panarra as the new General Manager for the UK and Ireland, effective 1 December, 2024.

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NEWS
Why one of the world's best hospitals is using AI to understand when things go wrong

‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.

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NEWS
Pure Data Centres completes substructure in London

Work begins on the steel superstructure of second London data centre – marked with a signing ceremony.

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Global data centre market confident about AI fuelled growth, despite power supply concerns

Research by DLA Piper shows Generative AI is expected to drive significant growth in the sector in...

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NEWS
Arrow Electronics expands Broadcom distribution agreement

Arrow Electronics has strengthened its distribution agreement with Broadcom, via Broadcom’s...

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NEWS
Organizations’ lack of data poses major challenge to decarbonization

Availability and access to right data is key challenge to decarbonization efforts, despite 54% of...

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NEWS
For effective IT governance, we need to go back to basics

By Alan Jacobson, Chief Data and Analytics Officer, Alteryx.

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NEWS
Airsys pioneers Virtual Environment solution for modern cooling challenges

Airsys has teamed up with MARTECH3D to launch an exciting new virtual environment. This platform...

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NEWS
RLB appoints Nikki Venetsanakis as Head of Advanced Tech for UK and Europe

Construction and property management consultant, Rider Levett Bucknall (RLB) has appointed Nikki...

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NEWS
Infinigate extends value added partnership with Cloudflare across Europe

Building on the successful collaboration in Germany, Infinigate will distribute Cloudflare across...

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NEWS
Portus Data Centers expands underground Luxembourg facility

EDH rebranded to Portus Data Centers Luxembourg.

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Videos

Hot-water cooling addresses the AI power challenge

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

Redefining the battery blueprint

Mike Nagus, CEO of LiNova, a battery tech company, talks backup power infrastructure, UPS and battery technologies – comparing and contrasting traditional approaches and solutions with some of the emerging...

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability...

Expert Opinions

Keeping data in check: the importance of data defensibility

By George Tziahanas, AGC and VP of Compliance at Archive360.

Future-Proofing Data Centres: How Silicone Roofing Cuts PUE and Protects Uptime

By Errol Bull, P.E., CSI, Application Development Leader at Momentive Performance Materials Inc. Member: IIBEC, ASTM C24, ISO TC59/SC8.

Artificial Intelligence or human intelligence, which is the priority?

By Russell Gammon, Chief Innovation Officer at Tax Systems.

Preparing for the quantum threat

By David Spillane, Systems Engineering Director, Fortinet.

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