Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Franciscus Hospital achieves ‘unprecedented’ VDI performance

Atlantis Computing continues its momentum in the Dutch healthcare sector with significant customer success at Franciscus Hospital, the public hospital for the West Brabant region in the Netherlands. The hospital has saved €200,000 in CAPEX and is estimated to save an additional €95,000 in...

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Accelerating ‘brownfield’ innovation

Extreme Networks, Inc. has announced its evolutionary software defined networking (SDN) platform to...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Mitel enhances customer service for South Lakeland and Eden district councils

Seamless integration with Microsoft Lync puts the customer at the centre of the councils’...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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Telehouse commits to HIPAA compliance

TELEHOUSE announces its ongoing commitment to customer security and privacy with the...

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Corero delivers turnkey DDoS visibility and analytics

Corero Network Security has announced the availability of Corero SecureWatch ™ Analytics, a...

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Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted...

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Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the...

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Videos

Andreas Keiger, Chief Revenue Officer at ZutaCore, discusses the AI power density challenge facing data centre owners and operators, looking at the various liquid cooling options available to address the...
Meredith Kendrick, Product Line Manager at AFL, explains the company’s DENALI platform – with a particular focus on how it supports increasing fibre density demands in rapidly evolving, GPU-intensive fibre...
Eric Herzog, Chief Marketing Officer at Infinidat, looks at what the biggest challenges facing enterprises that want to adopt GenAI solutions today, the solutions that Infinidat offesr to facilitate easier AI...
Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the...

Expert Opinions

Pulsant’s Natasha O’Brien explains why a resilient and sovereign digital infrastructure could represent the answer to escalating insurance costs.
By Matt Sherwen, Managing Director of Sherwen Studios.
By Jean-Marc Bourreau, Co-founder, Afrik Foundation.