Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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Siemens to acquire leading software framework provider for building automation and IoT
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Expansion of Siemens offering with open software framework for building automation and IoT.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Interxion opens MRS2, its second data centre in Marseille

Less than four years after acquiring its first data centre in Marseille, Interxion is continuing...

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Your cyber intelligence is evolving

By Kristofer Mansson, CEO, Silobreaker.

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Auth0 receives $55m in Series D funding

Momentum signifies global demand for extensible identity management.

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Rackspace launches Kubernetes-as-a-Service solution

Helps enterprises accelerate their digital transformation, while reducing costs up to 50 percent.

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Delivering non-disruptive data governance copy services

Hitachi Vantara has introduced its latest specialised data recovery platform,...

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Malware evolves to exploit cryptocurrencies

Fortinet has published the findings of its latest Global Threat Landscape Report. The ...

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RingCentral introduces Certified Partners Program

RingCentral, Inc. has introduced a new software-defined wide-area network (SD-WAN) certified...

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Aeris and Barnacle collaborate

Companies unite to help parking management agencies replace the "boot" with the "Barnacle".

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Videos

In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...
Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a...
Ryan Parker, Phononic's President & COO, discusses the data centre thermal management challenge, the company’s GPU HBM cooling solution and introduces the idea of Thermal Fabric, a real-time thermal control...
In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...

Expert Opinions

By Michael Poto - Product Manager - Global Chilled Water Systems at Vertiv.
Why water quality has become a defining variable in AI-era data center commissioning By Jacob Paugh, Senior Director of Global High Tech at ChemTreat.
In an exclusive conversation with Isobelle Coventry, this article explores the significant growth trajectory of Evergreen and the strategy underpinning its rapid expansion across the UK, Ireland, and beyond.