Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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Siemens to acquire leading software framework provider for building automation and IoT
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Expansion of Siemens offering with open software framework for building automation and IoT.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Interxion opens MRS2, its second data centre in Marseille

Less than four years after acquiring its first data centre in Marseille, Interxion is continuing...

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Your cyber intelligence is evolving

By Kristofer Mansson, CEO, Silobreaker.

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Auth0 receives $55m in Series D funding

Momentum signifies global demand for extensible identity management.

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Rackspace launches Kubernetes-as-a-Service solution

Helps enterprises accelerate their digital transformation, while reducing costs up to 50 percent.

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Delivering non-disruptive data governance copy services

Hitachi Vantara has introduced its latest specialised data recovery platform,...

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Malware evolves to exploit cryptocurrencies

Fortinet has published the findings of its latest Global Threat Landscape Report. The ...

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RingCentral introduces Certified Partners Program

RingCentral, Inc. has introduced a new software-defined wide-area network (SD-WAN) certified...

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Aeris and Barnacle collaborate

Companies unite to help parking management agencies replace the "boot" with the "Barnacle".

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Videos

Gina Archbold, Channel Business Manager at BlueSnap, provides an update on the company’s Partner Program - explaining how the BlueSnap global payment orchestration platform provides an integrated, single...
Steve Wilson, Chief AI and Product Officer at Exabeam, discusses the company’s recent report, From Hype to Help: How AI Is (Really) Transforming Cybersecurity in 2025, explaining that there’s no shortage...
Eric Herzog, Chief Marketing Officer at Infinidat, explains how enterprises should be thinking about their cyber security strategy today, the difference between the next-generation and traditional approaches...
Amber Walsh, Senior Analyst at Bluefield Research, discusses the findings of the company’s new report, U.S. Water for Data Centers: Market Trends, Opportunities, and Forecasts, 2025–2030, which reveals...

Expert Opinions

By Hugh McEvoy, Senior Director of Strategy & Business Development at Trimble.
By David Trossell, CEO and CTO of Bridgeworks.
By Michael Hunger, VP of Product Innovation, Neo4j.
By Matt Sherwen, Managing Director of Sherwen Studios.