NEWS
Pega study reveals poor service can bring customers to the brink of tears

Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new research by Pegasystems.

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NEWS
NICE launches Enlighten AI Routing

Leveraging holistic CX data to power its AI, NICE Enlighten AI Routing hyper-personalizes customer-agent connections in real-time to enable brand-differentiating next-gen CX.

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NEWS
Commvault expands SaaS portfolio

Commvault has expanded its Metallic software-as-a-service (SaaS) portfolio and a new unified intelligent data services platform designed to meet organizations’ growing demand to intelligently manage their most critical asset—their data.

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NEWS
Business leaders disagree over technology priorities

Cyber Security, Digital Transformation, AI and Cloud Computing all score similarly in terms of priority for IT leaders.

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NEWS
Intent networking taken to the next level?

Streamlined connectivity and integrations with VMware NSX-T and SONiC help customers to automate...

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NEWS
CDL reduces data replication costs by 60%

insurtech CDL has deployed Qlik Data Integration to deliver real-time data ingestion capabilities...

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NEWS
neutrality.one connects Taeknizon’s enterprise locations to datamena and Equinix Abu Dhabi

The deployments provide secure, reliable and stable connections to Taekni Cloud for Taeknizon’s...

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NEWS
Haidrun enters blockchain market with next-gen enterprise solution

New private blockchain platform with AI delivers scale, privacy and cost savings to drive...

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NEWS
Kampala colo first

Raxio has officially launched Uganda’s first state of the art Tier III carrier-neutral data...

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NEWS
Digital dividend

Latest Citrix® research shows young workers can drive an extra £1.3 trillion in corporate profits...

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NEWS
Openreach boosts connectivity services with Ciena

Ciena’s Routing & Switching and Optical solutions help meet growing customer demand.

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NEWS
The Nuvias Group acquires Cloud Distribution

Nuvias Group, the European high value specialist distributor, is expanding through the acquisition...

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Videos

Keith Norman, Chief Marketing & Sustainability Officer of Lyten, explains the reasons behind the company’s acquisition of Northvolt’s battery assets in Sweden, with the site expected to resume operations...
Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...
In this interview, Cathleen Nelson, VP Cloud Partnership at WSO2, discusses how enterprises are moving from treating AI as an add-on to embedding it at the heart of modern digital architecture. The...
Shahar Belkin, Chief Evangelist at ZutaCore, explains how the company’s OmniTherm™ cold plate enables waterless two-phase cooling for manufacturers building servers with the NVIDIA RTX PRO 6000 Blackwell...

Expert Opinions

First Australian Data Centre Forecast Report provides new insight and context on data centre development in Australia.
Based on an exclusive interview with Brian Duffy, Chief Revenue Officer at Atlassian, this article explores how AI is reshaping priorities at every level, with businesses under increasing pressure to move...
Connectivity, Not Compute, Will Decide the AI Race. By Mahesh Krishnaswamy, Founder and CEO of Taara.