NEWS
Genesys Cloud CX helps employees improve quality, speed and accuracy
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Genesys has introduced expanded generative AI capabilities for experience orchestration, helping organisations unlock deeper customer and operational insights using the power of Large Language Models (LLMs) as a force multiplier for employees.

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81% of enterprises in the search for new cybersecurity vendors

Research reveals top vendor marketing strategies required to influence buyer awareness and purchasing decisions during challenging economic times.

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Vertiv enhances its Three-Phase UPS Channel offering in EMEA

New go-to-market strategy addresses channel partners’ increased demand for higher power and three-phase UPS to meet customers’ growing digital requirements.

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Netskope Intelligent SSE selected by Transdev

Implementation is part of Transdev's Cloud-First approach to better manage technological obsolescence.

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Telehouse Europe powers operational and customer experience excellence

The colocation provider has restructured its operational team to include a new Data Centre Services...

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IBM to build its first European Quantum Data Centre

The IBM facility in Ehningen, Germany, is expected to open in 2024.

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Riverbed adds Intelligent Automation

Riverbed Alluvio leverages intelligent automation to automate workflows across tool silos with...

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CrowdStrike unveils ‘1-Click XDR’

New innovations for Falcon Cloud Security extend unified agent and agentless cloud visibility and...

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Towards AI-first Security Cloud

Cisco launches new security service edge (SSE) solution to enable superior hybrid work experiences...

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Cisco launches Full Stack Observability Platform

New vendor-agnostic Cisco Full-Stack Observability (FSO) Platform brings data together from...

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Foresight Factory launches Business Decision-Making Platform

Collision blends AI, ML and human intelligence to enable enterprise B2C businesses to anticipate...

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Zscaler enables a secure, connected workplace for Primetals Technologies

The Zscaler Zero Trust Exchange platform supports the network redesign for local internet breakouts...

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Videos

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...
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Expert Opinions

Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...
By René Klein, Executive Vice President, Europe at Westcon-Comstor.
As UK data centre capacity continues to expand, ensuring electrical resilience under fire conditions is an important design priority. Fire protection enclosures play a vital role in maintaining circuit...
By Daniele Viappiani, Economics and venture capital advisor with GC1 Ventures.