Protecting chillers from damage

A large data centre’s chillers have just been given valuable protection from contamination through the fitment of RABScreen air intake screens.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Analytics for everyone

MicroStrategy has introduced MicroStrategy 10.9, the newest feature release to the company’s MicroStrategy 10™ platform.

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Tech Data to set out its Cloud Practice strategy

Distributor will articulate how the meaning of value is changing and what it means for the channel...

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Almost half of UK organisations don’t feel they have the internal skills to deal with cyber threats

New research from business continuity and disaster recovery provider, Databarracks, has reported...

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SolarWinds delivers visibility for managing Cisco ASA firewalls

SolarWinds Network Insight for Cisco ASA is now available as part of the latest versions of...

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oneclick launches Cloud Resource Manager

oneclick AG has launched a new system integration tool, Cloud Resource Manager. It is now...

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Veritas launches research and development function in Ireland

Irish Taoiseach Leo Varadkar officially opens Veritas multi-cloud innovation centre in Dublin.

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DC industry should take inspiration from the Nordics' approach to ICT innovation

The Green Grid to discuss ICT’s responsibility in achieving a sustainable future at Nordic...

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Compuware introduces Cloud access to mainframe development

Compuware is addressing the critical need to leverage modern Agile and DevOps best practices for...

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New Atos paper outlines major advances in cyber security

Atos, a global leader in digital transformation, believes waiting for digital threats to...

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Videos

Jake Bush, RLB Head of Supply Chain and Procurement, discusses the findings of the company’s latest data centre trends report, which finds the industry at the beginning of a new infrastructure cycle after a...
In this interview, Tim Coach, Chief Evangelist of Community and Channels at Cynomi, brings a rare perspective shaped by experience across client, MSP, and vendor roles, exploring how security is evolving from...
Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...
Olly Carter, Senior Channel Sales Director at Forescout, discusses how asset sprawl, IT OT IoT convergence and AI-driven threats are reshaping enterprise security priorities. He also explores why real-time...

Expert Opinions

By Venkatesh Sriraman, UK&I Head of Software Engineering at Cognizant.
At the MSP Channel Insights Roadshow in London, MSP leaders explored how AI is reshaping the channel, from cybersecurity and sales to growth strategy and operations. In a period of uncertainty where the future...
Based on an exclusive interview with Scott Riley, Principal Product Manager for Identity Security Posture Management at Huntress, the piece explores how herd mentality in MSP cybersecurity is driving tool...
Data centres underpin the digital economy, enabling services from cloud computing to artificial intelligence and global communications. As demand continues to grow, the need for uninterrupted operation rises...