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News

New study spotlights divide between businesses and consumers over definition of "good" customer experience

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher than customers find acceptable.

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Organisations still struggle with data loss

Cloud adoption and rndisaster recovery testing is growing, yet 30 percent of organisations rnsay they still experience data loss - proving there is still work to be rndone.

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WinMagic enables enterprise-class full drive encryption for Linux

WinMagic has recently delivered the first known rnenterprise-class managed full drive encryption solution for Linux. The rnnew capability empowers the company to assist enterprises struggling rnwith managing encryption of their Linux-based devices.

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Death of the high street 50% of all retail could move online by 2044

Thern advent of technology has turned the UK retail sector on its head rnproviding greater value, greater convenience and greater variety, all rnfrom the comfort of our own homes. The downfall of this growing rnprominence of e-commerce in our shopping and spending habits is that we're seeing more...

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Bomgar acquires BeyondTrust

Combinedrn entity will continue to be a leading cyber security company with the rnworld's most...

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Eagle Eye adds German data centre

Eaglern Eye Networks has added a data center in Germany rnexpanding its global network of video...

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Datrium closes $60m Series D funding

Datrium has closed an oversubscribed $60M round of Series D rnfunding. Led by Samsung Catalyst...

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UKFast launches multi-million pound public sector and AI data centre

State-of-the-art hosting space unveiledrnfollowing 43% YOY growth.

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AO.com reinforces digital resilience with ANS Group

Onlinern electrical retailer, AO.com, is future-proofing its IT operations with rncloud and managed...

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Yellowfin helps BGL make life insurance more simple and accessible

Yellowfin's comprehensive feature-set delivers complete performance visibility and immediate...

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Double digit growth for external storage market

The EMEA external storage rnsystems market recorded another positive quarter in 2Q18, according to...

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Rubrik launches Datos IO 3.0

Rubrik'srn investment in Datos IO accelerates the platform's ability to protect rnmission-critical,...

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Videos

Platform play delivers thermal management expertise across the data centre ecosystem

Peter Huang, Global President of Thermal Management & Data Centre at Castrol, discusses the rising importance of liquid cooling to meet the growing demands of AI, ML, and edge computing, explaining how bp...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

North-East ideally placed to deliver digital infrastructure for an AI-fuelled digital future - Part 2

Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Mike Hoy, CTO at Pulsant, Zac...

REMI delivers renewable energy portfolio optimisation

Albert Hofeldt, Chief Product and Technology Officer at Power Factors, discusses the launch of Unity REMI: Renewable Energy Management Intelligence. REMI is the purpose-built intelligence engine that...

Expert Opinions

Thinking like a threat actor: Why MSPs must look beyond the visible attack surface

In an exclusive interview with Rik Ferguson, VP of Security Intelligence at Forescout, it becomes clear that effective cybersecurity now demands more than compliance and regular practice. To stay ahead of...

The real lesson from the Palantir fallout: digital sovereignty is now a national security issue

By Matt Horne, Director of Intelligence and Investigations at Clue Software

Five ways partners can help customers stay ahead of AI-powered threat actors

By Daniel Hurel, Senior Vice President, Westcon EMEA Go-To-Market at Westcon-Comstor

Refrigerants Are Critical for Data Centres: How to Manage Them Responsibly

Exclusive interview with Vincent Homrighausen, Managing Director EMEA at A-Gas, a global provider in Lifecycle Refrigerant Management (LRM): “As phase-down regulations intensify towards 2030, we support...

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