Bringing AI to life for a better customer experience

Introducing Avaya Ava, a cloud-based AI solution for automating and managing digital interactions with customers through social and messaging platforms.

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Virtual assistant for wireless work

Virtual Network Assistant uses Natural Language Processing that allows easy interaction with Mist’s learning WLAN; AI-driven operations simplify wireless troubleshooting and provide unprecedented insight for helpdesk.

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StrongLink certified with BlackPearl

Joint solution enables customers to offload data from  expensive primary storage to economical Spectra long-term storage.

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GleSYS taps into Telia Carrier backbone

Existing network capacity doubled and network reach extended into new countries with one of the world’s largest fiber backbones.

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Bisnode Finland achieves radical IT cost savings with new infrastructure solution

Data centre and cloud service provider Proact has been selected by Bisnode, a leading European...

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Ixia extends CloudStorm

CloudStorm 25GE offers testing of converged multi-play services, application delivery, and...

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Africa Data Centres opens newly expanded carrier-grade facilities in Johannesburg and Cape Town

South Africa Data Centre (SADC) Johannesburg and SADC Cape Town will support rising demand for...

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Interoute cloud heads to S?o Paulo, Brazil

The global cloud and network provider expands into South America.

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10 cyber security predictions for 2018

By Ronald Sens, Director EMEA Marketing, A10 Networks.

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ManageEngine tunes SIEM solution to simplify GDPR compliance

Audit all relevant security events, including unsuccessful user access attempts and critical...

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TmaxSoft names Moses Mathuram VP of Global Channels

TmaxSoft says that Moses Mathuram will join the company as Vice President of Global Channels and...

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Avaya reveals vision for the next wave of digital transformation

Over 3,000 gather in New Orleans to explore the future of business communications.

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Videos

Falk Weinreich, CEO of Portus Data Centers, discusses the company’s focus on the DACH region, with plans to accelerate expansion of their existing data centre portfolio – most immediately with the...
Thiri Shwesin Aung, founder and CEO of Nyxium, discusses how she and co-founder, Paul Seurin, have built an agentic AI platform that helps energy and infrastructure developers decide where projects are most...
Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...
Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...

Expert Opinions

By Frank Warren, SVP, Global Operations, Park Place Technologies.
By Eileen Haggerty, area vice president, product & solutions at NETSCOUT.
By Richard Clifford, VP of sales & Solutions EMEA Salute.
Why visibility into supporting operational systems matters just as much as protecting core IT.