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RingCentral enhances AI-driven workforce management with CommunityWFM acquisition
  • Published in AI

RingCentral acquires CommunityWFM to boost its contact centre platform with advanced AI workforce management capabilities.

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Qodea expands into Nordic market with acquisition of TIQQE AB

Qodea Ltd. acquires Swedish consultancy TIQQE AB to broaden its European presence and enhance engineering capabilities in the Philippines.

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SUSE appoints Margaret Dawson as Chief Marketing Officer

SUSE strengthens its global marketing strategy with the appointment of Margaret Dawson as CMO, focusing on growth and innovation in enterprise-grade solutions.

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Nokia and Supermicro forge partnership for AI-optimized data centre networking

Nokia partners with Supermicro to offer AI-enhanced, high-performance data center solutions, improving scalability and automation.

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Zyxel Networks launches 'Tune Up Your Network' campaign

Zyxel Networks unveils a new advertising campaign highlighting the Nebula cloud management...

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Zoho expands UK operations with strategic moves and new innovations

Zoho expands its UK footprint, investing in local teams and technology, with plans for a new office...

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Data centre immersion cooling market to surpass $7.2 billion by 2034

The global data center immersion cooling market was valued at USD 1.3 billion in 2024 and is...

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Georgia and Pennsylvania: Rising stars in the US data centre market

Georgia and Pennsylvania are emerging as key players in the US data center landscape, driven by...

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NEWS
Eviden unveils Europe's most powerful supercomputer: JUPITER

Eviden launches the JUPITER Booster, Europe's most potent supercomputer, set to revolutionise AI...

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Geotab surpasses 5 million vehicle subscriptions, driving innovation in fleet management

Geotab Inc. celebrates a significant milestone, reinforcing its global leadership in connected...

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Data4 bolsters sustainability with EDF nuclear deal

Data4 secures a 12-year nuclear supply deal with EDF, marking a significant step towards...

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The UK: A booming hub for AI investment

The UK’s AI sector commands record investments, bolstering its status as a global technology...

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Videos

Why email security still matters: TopSec on layered defence, DMARC & AI risk

In this interview, Niall Mackey, Commercial Director at TopSec Cloud Solutions, explains why email remains the dominant attack vector for SMBs and enterprises alike. He discusses the limits of built-in...

The Agent Development Lifecycle and the battle against AI sprawl

Gavin Guinane, Field CTO EMEA at Glean, discusses how enterprises are struggling with AI agent sprawl, governance challenges, and proving ROI at scale. He explores the importance of structured agent...

Water, not power, the deciding factor for data centre location?

Bill Tesarek, President of Alsay, explains that, as Texas accelerates its position as a hub for AI infrastructure, a less visible constraint is beginning to surface: water availability may become the limiting...

There’s no such thing as an ‘off the shelf’ AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

Expert Opinions

A Framework for Delivering Digital Sovereignty and a More Competitive Europe

Casper Klynge, Vice President, Head of Government Affairs and Public Policy in EMEA at Zscaler

Why scaling AI is proving harder than launching it

Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the...

Power system resilience in data centres ~ Supporting uptime and stability through controlled fault current and resistive technologies

Data centres underpin the digital economy, enabling services from cloud computing to artificial intelligence and global communications. As demand continues to grow, the need for uninterrupted operation rises...

The AI trust gap: No scaling without quality management

By Venkatesh Sriraman, UK&I Head of Software Engineering at Cognizant.

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