Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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Siemens to acquire leading software framework provider for building automation and IoT
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Expansion of Siemens offering with open software framework for building automation and IoT.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Interxion opens MRS2, its second data centre in Marseille

Less than four years after acquiring its first data centre in Marseille, Interxion is continuing...

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Your cyber intelligence is evolving

By Kristofer Mansson, CEO, Silobreaker.

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Auth0 receives $55m in Series D funding

Momentum signifies global demand for extensible identity management.

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Rackspace launches Kubernetes-as-a-Service solution

Helps enterprises accelerate their digital transformation, while reducing costs up to 50 percent.

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Delivering non-disruptive data governance copy services

Hitachi Vantara has introduced its latest specialised data recovery platform,...

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Malware evolves to exploit cryptocurrencies

Fortinet has published the findings of its latest Global Threat Landscape Report. The ...

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RingCentral introduces Certified Partners Program

RingCentral, Inc. has introduced a new software-defined wide-area network (SD-WAN) certified...

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Aeris and Barnacle collaborate

Companies unite to help parking management agencies replace the "boot" with the "Barnacle".

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Videos

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....
Data Centre World 2026
Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...

Expert Opinions

By Chris Carreiro, Chief Technology Officer, Park Place Technologies.
By Louis Charlton, CEO of Global Commissioning.
As UK data centre capacity continues to expand, ensuring electrical resilience under fire conditions is an important design priority. Fire protection enclosures play a vital role in maintaining circuit...